v.1.7.0.174 Install failed

[RickyO]

All updates prior went fine.  This one, did not.  Could install back to 162, but 174 simply returned a dialogue box of "Install failed".  Would be nice if some hint could be provided with the fail.

Any ideas?

 

Win10Pro with a ton of RAM and SSD space.

[RickyO]

I've downloaded multiple times; tried install multiple times; even stripped out the existing content and started fresh install.  All come back "Setup failed".  I can reinstall 162, but 174 continues to fail.

[walt.farrell]

Sometimes restarting Windows will help.

Sometimes uninstalling the current beta version before installing the new one will help.

You should be able to find, in your %temp%/AffinitySetup directory a set of subdirectories with odd names. Find the one whose date/time corresponds to a failed attempt, and look in it for two log files that will contain information. I would start by looking in the SetupUI.log file and searching for the word Error

(You can find that directory by opening File Explorer and typing %temp%/AffinitySetup into the location bar.)

[Chris_K]

Hi RickyO

As Walt suggests if you can provide the log files that will help us understand why it may have failed

Thanks

[RickyO]

On 11/23/2018 at 6:53 PM, walt.farrell said:

Sometimes restarting Windows will help.

Sometimes uninstalling the current beta version before installing the new one will help.

You should be able to find, in your %temp%/AffinitySetup directory a set of subdirectories with odd names. Find the one whose date/time corresponds to a failed attempt, and look in it for two log files that will contain information. I would start by looking in the SetupUI.log file and searching for the word Error

(You can find that directory by opening File Explorer and typing %temp%/AffinitySetup into the location bar.)

Thanks.  Let me catch-up a bit.  Hopefully, later today.

Thanks again.

[Alex Morisept]

Had the same problem. Restarted the computer and worked without problem afterward ! 

[jobeyb]

4 hours ago, RickyO said:

Thanks.  Let me catch-up a bit.  Hopefully, later today.

Thanks again.

I used to have the same problem from a couple of updates ago. Tried to uninstall previous version, but said install was from removable disc - which was a load of twaddle!

Had to force uninstall previous version, then new version would load.

No answer why that should happen is forthcoming.

May help.

[RickyO]

Thanks.

More recent versions have loaded without issue.  Must have been addressed.

Thanks again!