amcd Posted July 23, 2018 Share Posted July 23, 2018 I have an iPad Pro 10.5 and just purchased Designer for iPad. HOWEVER.... when I select the tutorials option each and every tutorial is grayed out and CANNOT be accessed. What is happening here please advise/fix soonest. Many thanks.. amcd Quote Link to comment Share on other sites More sharing options...
Alfred Posted July 23, 2018 Share Posted July 23, 2018 What browser are you using? Do you have an Internet connection? carl123 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
amcd Posted July 24, 2018 Author Share Posted July 24, 2018 I tried both Safari and Firefox. Tutorials are grayed out Quote Link to comment Share on other sites More sharing options...
amcd Posted July 24, 2018 Author Share Posted July 24, 2018 Of course I have an Internet connection. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 24, 2018 Staff Share Posted July 24, 2018 Hi @amcd Welcome to the forums. We are not aware of any issues with the tutorials being grayed out. Can you send us a screen recording so we can have a look? Thanks, Gabe. Quote Link to comment Share on other sites More sharing options...
mac_heibu Posted July 24, 2018 Share Posted July 24, 2018 amcd, this is a public forum, and every forum member is allowed to answer. If you want answers of the Affinity team exclusively, then send them a private message and don’t bother the community. By the way: Statements like „I don’t need dumb questions from other users“ would cause me, to kick you out of the forum. But this isn’t my forum at last … Alfred and DM1 2 Quote Link to comment Share on other sites More sharing options...
amcd Posted August 31, 2018 Author Share Posted August 31, 2018 Problem fixed following support from Apple.... thanks Quote Link to comment Share on other sites More sharing options...
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