AiDon Posted February 26, 2018 Posted February 26, 2018 Seems like CR2 images from both the EOS 5D MK 2 and EOS 5DsR crash the app, it has sent details from the crash reporter and if you need images I can supply you with some but it happens for all images. The 7D and 5D MK 3 images open OK. (Note: Doesn't affect the production version where they all open OK) Both PC’s Win 11 x64 System PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM - GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 ASUS ProArt PZ13 - Snapdragon X Plus X1P42100 (8 CPUs), 16GB RAM - Neural Processor - Qualcomm® Hexagon™ NPU up to 45TOPS - GPU 1: Qualcomm Adreno Graphics,
AiDon Posted February 26, 2018 Author Posted February 26, 2018 Hi, you can close this if you like as resetting the preferences seemed to clear the issue. Sean P 1 Both PC’s Win 11 x64 System PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM - GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 ASUS ProArt PZ13 - Snapdragon X Plus X1P42100 (8 CPUs), 16GB RAM - Neural Processor - Qualcomm® Hexagon™ NPU up to 45TOPS - GPU 1: Qualcomm Adreno Graphics,
sidsewell Posted February 27, 2018 Posted February 27, 2018 Beta 103 also crashing loading raw Nikon (NEF) files, crashes on either opening via File Open or dragging in (constantly)
Staff Sean P Posted February 27, 2018 Staff Posted February 27, 2018 Hi sidsewell, I've tried opening a few NEF files i've got here without a problem. Could you attach an NEF file that is crashing for you please?
AiDon Posted February 27, 2018 Author Posted February 27, 2018 1 hour ago, sidsewell said: Beta 103 also crashing loading raw Nikon (NEF) files, crashes on either opening via File Open or dragging in (constantly) Reset your user preferences. Both PC’s Win 11 x64 System PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM - GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 ASUS ProArt PZ13 - Snapdragon X Plus X1P42100 (8 CPUs), 16GB RAM - Neural Processor - Qualcomm® Hexagon™ NPU up to 45TOPS - GPU 1: Qualcomm Adreno Graphics,
sidsewell Posted February 27, 2018 Posted February 27, 2018 (edited) HI Sean, Rebooting my PC fixed this issue as well, sorry for inconvenience. I am guessing you have some sort of memory leak going on Sid Edited February 27, 2018 by sidsewell additional thoughts
Mark Ingram Posted February 27, 2018 Posted February 27, 2018 4 hours ago, sidsewell said: HI Sean, Rebooting my PC fixed this issue as well, sorry for inconvenience. I am guessing you have some sort of memory leak going on Sid There's no memory leak that could cause you to reboot your machine in order to fix it. Even if we leaked memory, when the application is closed, Windows would re-claim the memory for use by other processes. It's more than likely some Windows update, or some driver issue. sidsewell and PaulAffinity 2
David Quail Posted March 1, 2018 Posted March 1, 2018 I can report no issues here with my 6D MkII, 1Dx, and older 5D. Must be another reason as Mark says, Windows, AV possibly, etc.? PaulAffinity 1 Asus ROG Strix G713 Notebook: AMD Ryzen 7 5800H 3.80 GHz with Radeon Vega Graphics | 32GB DDR4 3200mHz RAM Nvidia GeForce RTX 3060 Ti 8GB Gfx | 2x 2TB SSD NVMe PCIe M.2 3x4 | Windows 11 Version 23H2 Build 22623.870
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