DivSmart Posted February 8, 2017 Author Share Posted February 8, 2017 HI Michael, Just to say a quick thanks for putting me in touch with Patrick. Great support. Kind Regards Clayton ------AD 1.7.1, AP 1.7.1;Hhave ADW, Serif PagePlus X8 and X9 on an old PCiMac Retina 5K, 27 inch, Late 2015, 3.2Ghz i5, 8GB 1867Mhz DDR3, AMD Radeon R9 M380 2GB; 1TB HDD, macOS Mojave 10.14.5 Wacom Intuos 5 Pro (wireless - without lagging). Visit my site: TechniSmart (when I ever find time to work on it) Link to comment Share on other sites More sharing options...
DivSmart Posted February 8, 2017 Author Share Posted February 8, 2017 You are welcome Clayton. I am only a user but the Serif people actually respond and help. Michael ------AD 1.7.1, AP 1.7.1;Hhave ADW, Serif PagePlus X8 and X9 on an old PCiMac Retina 5K, 27 inch, Late 2015, 3.2Ghz i5, 8GB 1867Mhz DDR3, AMD Radeon R9 M380 2GB; 1TB HDD, macOS Mojave 10.14.5 Wacom Intuos 5 Pro (wireless - without lagging). Visit my site: TechniSmart (when I ever find time to work on it) Link to comment Share on other sites More sharing options...
Richard.fwill Posted February 9, 2017 Share Posted February 9, 2017 Hello, I can't seem to find the graphic with the link to download the UI pack when I start up AD. I'm on a mac. Also, I have version 1.4.3, is it possible to update the software to a more recent version? Thank you! Link to comment Share on other sites More sharing options...
Staff MEB Posted February 9, 2017 Staff Share Posted February 9, 2017 Hi Richard.fwill, Welcome to Affinity Forums :) Yes, to update Designer to the latest version (1.5.4) go the App Store, Updates tab and click the update button in front of the application you want to update. To be able to see the Grade UI Kit page on the Welcome screen make sure you are connected to the internet and that the connection is not being blocked by a third party app like Little Snitch or a firewall. A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
jonfuller1004 Posted February 11, 2017 Share Posted February 11, 2017 Hello all I have deleted the Zip file and email by mistake having a big clearout. Is there a way to get he file again ? Link to comment Share on other sites More sharing options...
Alfred Posted February 11, 2017 Share Posted February 11, 2017 If your browser still remembers the address, you should be able to get there by typing https://affinity.serif.com/free-content/ or perhaps https://affinity.serif.com/en-gb/free-content/ or https://affinity.serif.com/en-us/free-content/ as appropriate, and letting the browser fill in the 16-character code to complete the URL. Otherwise, you'll need to get help from Serif/Affinity staff. Patrick Connor 1 Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
jonfuller1004 Posted February 11, 2017 Share Posted February 11, 2017 Ok thanks dude Link to comment Share on other sites More sharing options...
DivSmart Posted March 23, 2017 Author Share Posted March 23, 2017 Ok thanks dude Hey Jon Try affinityorders@serif.com and they can resend the link. Michael ------AD 1.7.1, AP 1.7.1;Hhave ADW, Serif PagePlus X8 and X9 on an old PCiMac Retina 5K, 27 inch, Late 2015, 3.2Ghz i5, 8GB 1867Mhz DDR3, AMD Radeon R9 M380 2GB; 1TB HDD, macOS Mojave 10.14.5 Wacom Intuos 5 Pro (wireless - without lagging). Visit my site: TechniSmart (when I ever find time to work on it) Link to comment Share on other sites More sharing options...
Photomo Posted May 17, 2017 Share Posted May 17, 2017 When I try to extract the compressed folder for the Grade UI kit on Windows, I get an error message that the folder is empty. Any help please, the folder is 75mb so it clearly isn't empty. Link to comment Share on other sites More sharing options...
DivSmart Posted May 18, 2017 Author Share Posted May 18, 2017 Hi Photomo, I can't say for Windows and you don't say which version, but: Sounds like a corrupt download. Do integrity test on archive file. Failing that you could rename the file and redownload it, and then compare the CRC checksums by right clicking on file and choose CRC SHA (at least thats what my Windows 10 menu has). Michael ------AD 1.7.1, AP 1.7.1;Hhave ADW, Serif PagePlus X8 and X9 on an old PCiMac Retina 5K, 27 inch, Late 2015, 3.2Ghz i5, 8GB 1867Mhz DDR3, AMD Radeon R9 M380 2GB; 1TB HDD, macOS Mojave 10.14.5 Wacom Intuos 5 Pro (wireless - without lagging). Visit my site: TechniSmart (when I ever find time to work on it) Link to comment Share on other sites More sharing options...
Erybus Posted August 15, 2017 Share Posted August 15, 2017 (edited) Hello, what can I do if I've bought Affinity Designer and then lost my files? I don't have my emails or the Grade UI Kit, so how can I redownload it? Or maybe re-send the emails? Thanks in advance. Edit: Oh, I'm stupid, haha. It's right there on the opening screen of AFD. Nvm! Edited August 16, 2017 by Erybus Problem solved Link to comment Share on other sites More sharing options...
DivSmart Posted August 16, 2017 Author Share Posted August 16, 2017 As far as getting back your order details ------AD 1.7.1, AP 1.7.1;Hhave ADW, Serif PagePlus X8 and X9 on an old PCiMac Retina 5K, 27 inch, Late 2015, 3.2Ghz i5, 8GB 1867Mhz DDR3, AMD Radeon R9 M380 2GB; 1TB HDD, macOS Mojave 10.14.5 Wacom Intuos 5 Pro (wireless - without lagging). Visit my site: TechniSmart (when I ever find time to work on it) Link to comment Share on other sites More sharing options...
anzarmy Posted September 17, 2017 Share Posted September 17, 2017 Hello there, I purchased AD version 1.5.5 for mac through apple store, and I can't find the link to download grade UI kit in the welcome page. Please guide me how to get it. Thanks heaps. Jason Link to comment Share on other sites More sharing options...
Staff MEB Posted September 18, 2017 Staff Share Posted September 18, 2017 Hi anzarmy, Welcome to Affinity Forums The page with the link to the Grade UI Kit is the 4th to appear (or click on the 4th dot on the bottom to jump to it) when you open the Welcome screen but you must be connected to the internet to see it. A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
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