Urgent: Please help: Can't install Affinity Designer for Windows

[Christian Schl 0]

Hi everybody,

 

I just purchased the Windows Version of Affinity Designer after really loving to work with the Beta Version.

 

I now do have the problem that the installation fails.

The note that I receive when I type in my e-mail address and the product key says that it is rather an invalid e-mail address or a wrong product key.

I doublechecked both and they are correct yet the installation still fails.

 

What can I do?

I need to work with the program on a current project.

 

 

Thank you for your help in advance.

[SrPx 684]

Check for capitol letters ... ;)

 

No, seriously though, I bet they can be helpful -it's Sunday, though- if you write to support.

 

Been there too many times -a project/gig urging- so, a bit of help here:

 

I'd bet is writing specifically to this address, but could be wrong :

 

affinityorders@serif.com

 

And a lot of support info :

 

https://forum.affinity.serif.com/index.php?/topic/29162-affinity-store-account-creation-and-orderlicense-queries/

[Christian Schl 0]

Thanks a lot, Advanced Member! :-)

I also contacted the affinity staff on facebook and in the meantime my problem could indeed be solved!

On a sunday and I was able to finish my project on time.

 

Such a funny thing that fate always seems to strike in the most stressfull moments.

 

Thanks again! I can now work with affinity designer - and I love it! Great software! :-)

[SrPx 684]

Nice! (actually, the advanced thing is automatic from the forum for the 283 posts, more than me being any advanced ;D) Cheers, glad that the project could be finished.  :) 

[R C-R 2,847]

I knew that the member title automatically changed from "Newbie" to "Advanced Member" after some number of posts but not what that number was.

 

More recently, I discovered we can change it in My Settings > Profile Settings available from the user display name popup menu at the top of the page.

[SrPx 684]

Interesting...yet though, I meant after a number of posts...Not really knowing which number it is... ;)

[Alfred 3,492]

I knew that the member title automatically changed from "Newbie" to "Advanced Member" after some number of posts but not what that number was.

 

I think it's less than 100: probably 50.

 

More recently, I discovered we can change it in My Settings > Profile Settings available from the user display name popup menu at the top of the page.

 

I noticed that. I thought "User Drone" was a rather curious choice!

[R C-R 2,847]

I thought "User Drone" was a rather curious choice!

I am a rather curious person.

[Alfred 3,492]

I am a rather curious person.

 

So am I, in more senses than one! :D