Publisher - locate and relink does not work

[ericosmosNEW]

After the automatic updates on my iPad, all linked resources in my current Publisher document are missing. Locate doesn‘t work. Relink doesn‘t work. Performing these actions simply result in no change.

I would appreciate a way to make this work somehow without the need of replacing EVERY SINGLE RESOURCE MANUALLY.

I have been very VERY patient with Affinity‘s quirks and start-up issues. But investing hours of my lifetime in workarounds over and over again for basic functions is getting really exhausting after years of support for this brand.

[walt.farrell]

Where are the Linked files located? Is Resource Manager showing that correctly? 

You say that Locate doesn't work, but in what way? Error messages, or something else?

[ericosmosNEW]

It says something like “resources missing. Relocate. Replace. Cancel.” If I remember correctly. When I go choose “relocate” it opens the correct folder where all my resources are. Then the only thing I can do is click on one of the files. Then the tab closes and nothing has changed.

The files are in a folder on my iPad.

I remember Affinity having some authorisation issues with folders on iOS systems. Might be related.

[ericosmosNEW]

So, there seems to habe been another update, because, AGAIN, I get the “missing resources” pop up, after manually replacing EVERY SINGLE file last time. Do I have to spend have of my life now doing this just to be able to use this program (which I paid for)?!

THIS IS REALLY UNACCEPTABLE

[ericosmosNEW]

@Dan C @Lee D sorry for tagging you, but I’m really starting to break things here without any help or at least an acknowledgement of this issue. Anything…

[Alfred]

Tagging Dan C is pointless now.

[walt.farrell]

And even if Dan were still here, Serif has stated that we should not tag Staff members who were not involved in a particular conversation already. Each topic in Questions and Bugs causes a ticket to be generated in the tracking system the Staff uses, and a Staff member will pick it up at the appropriate time based on their workload.

[walt.farrell]

20 hours ago, ericosmosNEW said:

AGAIN, I get the “missing resources” pop up,

And when you get it, which button do you click?

A screenshot showing the Resource Manager and the details (in Resource Manager, and in Files) for one of the "missing" files might be useful, and possibly a screen recording showing what you do after you get the popup.

[rrschroe]

Same here, I opened a file I created on desktop in publisher on ipad and all linked images have lost the location, that was working correctly on desktop (publisher file and images are all in a dropbox, I can access from desktop or ipad). Resource Manager lists all images as missing, when I click on one of the missing images in Resource Manager, the dialogue displays the correct location path, but does mark it as ‘missing’ anyway, with ‘Relink’ the correct folder opens, when I click on the file to relink, it is loaded onto the Ipad (loading circle appears and runs to 100%), but than the folder closes and the image is still marked as missing. So impossible to edit that file on ipad:(

publisher 2.6.3 both on desktop and ipad

 

 

[Oufti]

3 hours ago, rrschroe said:

publisher file and images are all in a dropbox, I can access from desktop or ipad

The point is that Dropboxes and other cloud located storage are a source of troubles if you try to open directly from them. It's advised to save your files on a local drive before working on them. 

[rrschroe]

30 minutes ago, Oufti said:

The point is that Dropboxes and other cloud located storage are a source of troubles if you try to open directly from them. It's advised to save your files on a local drive before working on them. 

Hm, guess this will apply for the linked images, right? (I understand that the publisher file itself is stored locally anyway, when opening it?)  So it is impossible to edit a file with linked images alternating from desktop and ipad, cause path of linked files would alter when moving the files. I will try to embed images then.

thanks

[Alfred]

2 minutes ago, rrschroe said:

(I understand that the publisher file itself is stored locally anyway, when opening it?)

The Publisher file itself is stored wherever you stored it. Unless it’s a small file, only a portion of it is copied to your computer’s RAM, and therein lies the potential problem: when you’re working on a file which is stored remotely, if the app loses access to the file while attempting to write changes to it then it’s quite likely that the file will be corrupted.