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Posted

I have tried the steps provided by the affinity team to change the icc to sRBG IEC61966-2.1

and unfortunately the problem still persists.

Screenshot 2025-01-10 091016.png

Posted
1 hour ago, Amy L said:

I have tried the steps provided by the affinity team to change the icc to sRBG IEC61966-2.1

and unfortunately the problem still persists.

I do not understand what this has to do with what your title says about not having a white canvas. From the first screenshot, it looks like the file has a single (currently locked) Pixel layer named "Background" that is filled with black pixels except for where it has green pixels representing a rasterized version of the text (which is not the same as text).

Can you elaborate on this or post the actual AD file so we can see how it is constructed?

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted
4 hours ago, R C-R said:

I do not understand what this has to do with what your title says about not having a white canvas.

Amy is referring to the UI; icons have a green tint.

Windows 10 22H2, 32GB RAM | Affinity Designer/Photo/Publisher 2 (MSI/EXE)

Posted

 

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail)
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

Posted
8 hours ago, Amy L said:

Issue resolved, I managed to reset the system back to defult.

So the problem was incorrect ICC profile for monitor setting in OS. Thanks for the confirmation.

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail)
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

  • Staff
Posted

Hi @Amy L,

Glad to hear you've been able to resolve this.

Can you let us know what you mean by setting the System back to default, as other Users will likely encounter this in the future and it would be nice to have an idea of what reset you did :) 

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