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Posted

When I tried to close the program a few minutes ago, I got this dialog:

 

post-8358-0-29752600-1467995682_thumb.png

 

Manually closing each open document didn't help. I had to resort to using the Windows Task Manager.

 

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

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Posted

Hi Alfred,

This message appears when there's a file that's still loading (opening) and you try to close the app.

Probably you have opened a document that didn't load/opened properly and Affinity was still trying to opening it when you closed the app.

If you find the file causing this it may worth to take a look at it to discover why it doesn't open/load properly.

Posted

Hi, as MEB says, this is probably caused by attempting to open a document which fails, which Affinity then thinks is still loading as you try to close the app. Do you remember what files you had recently opened?

Posted

Sorry I didn't get back to this thread the other day. I don't think I remembered anything about recently opened files then, and I certainly don't remember now!

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

Posted

I've now fixed this issue, it was caused by attempting to load a PDF which then fails (and Designer still thinks it's trying to load it when it closes). The fix will be in the next build.

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