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Document failed to save


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Getting this now in 2024 in Photo v2.5 (build 2463) on OS X Ventura. I can't install the newest release because I don't want to lose the work I have open (not that the newest release would necessarily help).

This is a major bug. The devs should probably stop whatever they're doing and work on fixing this problem. If you can't save documents there's no point using the app. I'm at a standstill.

I just ran some tests. I had copied and pasted two layers from a different document that were made using the paintbrush. When I remove those pasted layers, the document saves. When I leave them in, the error gets thrown. If you rasterize those layers, the document saves.

Evidently it's not just un-rasterized brush effects causing this problem. I have some grouped items that prevent the file from saving. Everything in those layers is rasterized. Additionally, trying to export the document as a PDF fails.

This behavior began after I started using 1. Assets and 2. Brushes.

No other changes to speak of.

 

Mac Mini (2018) - OS X 10.15.7 - 3 GHz 6-Core Intel Core i5 32 GB 2667 MHz DDR4 Intel UHD Graphics 630 1536 MB 

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Other errors:
"Save failed because control of the lock file was lost."
"Save failed because the file could not be written to."

Mac Mini (2018) - OS X 10.15.7 - 3 GHz 6-Core Intel Core i5 32 GB 2667 MHz DDR4 Intel UHD Graphics 630 1536 MB 

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1 hour ago, orangefizz said:

Other errors:
"Save failed because control of the lock file was lost."
"Save failed because the file could not be written to."

Where are you saving to?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.5

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Hi @orangefizz

I noticed you've also mentioned this issue in another post where my colleague @Pauls has asked for a sample file with the brush layers you copied and pasted. Would you be able to provide this? 

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