Deleting files when updating / upgrading

[Petar Petrenko]

I copied mine .CSV file in PANTONE directory in all three 2.4.1 apps just about an hour before 2.4.2 appeared. Now, it dissapeared from all 3 apps. Why are you deleting files that are not part of Affinity apps? Do we have to "reinstall" them after every update / upgrade?

[walt.farrell]

Part of the update process is a deletion of the current app, I believe, at least on Windows. And if you're using the MSIX version the reinstall is into a completely different directory with a new name. 

 

 

[Petar Petrenko]

1 minute ago, walt.farrell said:

And if you're using the MSIX version the reinstall is into a completely different directory with a new name. 

What? OMG! No, it's definitely not OK. I'll have to reinstall .EXE versions.

[walt.farrell]

48 minutes ago, Petar Petrenko said:

What? OMG! No, it's definitely not OK. I'll have to reinstall .EXE versions.

One of the moderators mentioned the EXE updates involve an uninstall, too. I haven't verified that.

[Petar Petrenko]

1 minute ago, walt.farrell said:

One of the moderators mentioned the EXE updates involve an uninstall

I've deinstalled retailed and beta MSIX and installed retailed and beta EXE apps. If this is what you mean?

[walt.farrell]

8 minutes ago, Petar Petrenko said:

I've deinstalled retailed and beta MSIX and installed retailed and beta EXE apps. If this is what you mean?

No. I meant that updating an EXE install may also involve a full uninstall (under the covers), so that may not help your issue with the Pantone file you added.

[Petar Petrenko]

4 minutes ago, walt.farrell said:

I meant that updating an EXE install may also involve a full uninstall (under the covers)

Does this include brushes, plug-ins... too?

[Brian_J]

1 hour ago, Petar Petrenko said:

Does this include brushes, plug-ins... too?

User data is stored in a different location than the core program files, so things like brushes, plugins, assets, UI preferences, etc. are not overwritten when installing a new version. It's common for any customization in the Program Files folder to get overwritten when updating an app. I'm not familiar with how custom PANTONE files work — if they can be added to the Affinity user folder instead of the Program Files folder, they won't be deleted when the apps are updated.

On Windows, Affinity user data is stored in the following locations (C drive is Windows default, but it could be different on your computer):

MSIX Installer
C:\Users\username\.affinity

MSI/EXE Installer
C:\Users\username\AppData\Roaming\Affinity

[Petar Petrenko]

5 hours ago, Brian_J said:

if they can be added to the Affinity user folder instead of the Program Files folder, they won't be deleted when the apps are updated.

So, Affinity, please do something about this.

[walt.farrell]

1 hour ago, Petar Petrenko said:

So, Affinity, please do something about this.

Adding things like you are doing with the Pantone file (into the Resources folder) is not a supported operation. 

Really, you should add standard swatches, if you want a supported method.

However, have you confirmed that it doesn't work with the EXE version when a program update happens?

[thomaso]

32 minutes ago, walt.farrell said:

Really, you should add standard swatches, if you want a supported method.

The OP's issue appears to be that Affinity does not handle the "standard" .csv in the user folder but .propcol only, and requires .ase or its proprietary (not standard) .afpalette for import. It would be nice if Affinity would work as "standard" and handle a .csv palette similar to its handling of .ase, – or to this two alternative workarounds for palette file creation:

https://graphicdesign.stackexchange.com/questions/155558/how-can-i-easily-convert-a-plaintext-list-of-hex-values-to-an-adobe-aco-ase-colo

https://colorslurp.com/blog/a-complete-guide-to-ase-files#create-ase-files-with-colorslurp

 

[Petar Petrenko]

8 hours ago, walt.farrell said:

Adding things like you are doing with the Pantone file (into the Resources folder) is not a supported operation.

It doesn't matter. It works just fine for me and it is much easier to create and maintain a color palette this way (at least for me).

8 hours ago, walt.farrell said:

However, have you confirmed that it doesn't work with the EXE version when a program update happens?

I shall see when 2.5 comes.

[Petar Petrenko]

"Common" directory is empty instead being populated with anything common between the 3 apps and searching for them separatelly. And it is easy for the user to "install" what's needed to appear in all apps like colors, brushes, assets, styles...

[walt.farrell]

3 hours ago, Petar Petrenko said:

And it is easy for the user to "install" what's needed to appear in all apps like colors, brushes, assets, styles...

For brushes, assets, styles, etc. the.protocol files are in a directory that is shared among the three applications.

Details are in the FAQ below. 

Addition of new sets of Pantone colors or other sets of colors via adding to Resources as you're doing is simply not supported at all. If you want that specific function you should post a feature request. 

 

 

[Petar Petrenko]

On 4/9/2024 at 1:41 AM, walt.farrell said:

However, have you confirmed that it doesn't work with the EXE version when a program update happens?

I confirm that EXE versions keep my CSV files in resources folder.

YES!!!