NIgelJH Posted December 17, 2023 Share Posted December 17, 2023 When in AP and painting the edge of an image, if I accidentally pull one of the tabs down and then lock it back, all of the images on the open files go blank. Is there a way to lock each tab until ready to use to prevent this from happening? Thanks in advance! Quote Link to comment Share on other sites More sharing options...
RNKLN Posted December 17, 2023 Share Posted December 17, 2023 Not sure about the combination of painting and pulling down a tab accidentally, but in my case, when I pull down one of the tabs and put it back, the other tabs keep their content visible. Could be an issue with a specific combination of hardware and software. Quote Affinity Photo - Affinity Designer - Affinity Publisher | macOS Sonoma (14.2) on 16GB MBP14 2021 with 2.4 versions Link to comment Share on other sites More sharing options...
NIgelJH Posted December 18, 2023 Author Share Posted December 18, 2023 Its on an iMac with Sonoma 14.1.2. Anything to stop the pages going blank when pulling down a tab would be helpful. Also the positions change which is really bugging. Thanks in advance. Quote Link to comment Share on other sites More sharing options...
RNKLN Posted December 18, 2023 Share Posted December 18, 2023 Well, your reply reminded me that I had to update (and correct) my signature. I've recently upgraded to 14.2. Sorry to not have a solution (apart maybe from upgrading to 14.2, although it's not likely that this will solve your issue). Quote Affinity Photo - Affinity Designer - Affinity Publisher | macOS Sonoma (14.2) on 16GB MBP14 2021 with 2.4 versions Link to comment Share on other sites More sharing options...
NIgelJH Posted December 19, 2023 Author Share Posted December 19, 2023 I will give it a go and let you know the result. Thank you! Quote Link to comment Share on other sites More sharing options...
NIgelJH Posted December 19, 2023 Author Share Posted December 19, 2023 Nope that didn't work! Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted December 19, 2023 Staff Share Posted December 19, 2023 Hi @NIgelJH, Can you try attaching the screen recording again or it might be better to upload it to our Dropbox here as the last time you tried the attachment failed? I'll then be able to see what's happening and advise further. I will say I use a Mac daily and haven't encountered anything like you describe Quote Link to comment Share on other sites More sharing options...
thomaso Posted December 20, 2023 Share Posted December 20, 2023 Did you try to reset the app? To do so hold the CTRL key pressed when launching the app then confirm to reset in the following dialog. If wanted first copy your AP preference folder (inside your user Library folder) for possible use of selected files (brushes, presets etc.) after app reset. Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
NIgelJH Posted December 20, 2023 Author Share Posted December 20, 2023 Stokerg, I have uploaded the .mov file I created using the Macs software. Thomas, If nothing comes from the file I uploaded to stokerg then I will try what you suggest. Thanks in advance! Quote Link to comment Share on other sites More sharing options...
NIgelJH Posted January 8 Author Share Posted January 8 Any ideas please? Quote Link to comment Share on other sites More sharing options...
thomaso Posted January 8 Share Posted January 8 I can't reproduce this issue and wonder how I would accidentally move an UI item while painting – possibly there is a redraw issue in your setup? Does your brush cursor switch if you hover over a panel area? Like so: –> As workaround may be it helps to hide the panels while painting? (via "Toggle UI" or "Hide Studio" or "Show Left/Right Panel"). In case of a redraw issue: Have you tried resetting the app? Or what about switching/toggling custom UI presets? (via "Studio Presets") Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
NIgelJH Posted January 11 Author Share Posted January 11 Hi Thomaso I am waiting to see if stokerg can see what I mean with the file I sent him before Christmas. It's not the panels it's the tabs that I accidentally pull down. In fact if I pull them down while just moving the order of the tabs this happens. Quote Link to comment Share on other sites More sharing options...
thomaso Posted January 11 Share Posted January 11 On 12/17/2023 at 4:07 PM, NIgelJH said: When in AP and painting the edge of an image, 23 minutes ago, NIgelJH said: It's not the panels it's the tabs that I accidentally pull down. In fact if I pull them down while just moving the order of the tabs this happens. Does it mean it is not directly related to an act of painting? If I use a brush with the mouse button pressed I am unable to activate any Panel or Panel's group tab. I need to release the mouse button first when hovering over a panel to activate or drag a panel or tab. Regardless of Panel or Panel's Tab, do you get a different cursor while hovering with a Brush Tool over an UI item (e.g. panel, toolbar, etc.) if the mouse button is not pressed? Or does a blue, transparent indicator for a possible new tab position appear if you drag a tab or panel? Below I am just dragging "Navigator" from its recent position right of "Stock", the blue rectangle indicates a possible new position. If I now release the mouse button I get the result in the second screenshot. – Can you reproduce this? BTW, does the issue concern a specific tool selection only and/or a specific persona in APhoto? Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
NIgelJH Posted January 12 Author Share Posted January 12 The painting that I mention is when I am painting the edges (solid colours) of something that I have cut out of a larger scan. The edges are sometimes not clear and so I paint the edges and the rounded corners. With the image is visible it is close to the tabs and occasionally I pull a tab when doing the painting. Quote Link to comment Share on other sites More sharing options...
thomaso Posted January 12 Share Posted January 12 53 minutes ago, NIgelJH said: occasionally I pull a tab when doing the painting Did you keep the mouse button pressed continuously when a panel gets moved with the brush tool activated? Or did you release the mouse button + click again after hovering over a panel? If a tab gets moved unintentionally: Does the cursor display a brush icon (e.g. circle or crosshairs) or does it show the system arrow cursor? Do you mind to upload this video to the forum, too? Or, in case it shows private content, to take another one for public upload? If wanted, with cmd-shift-5 you can limit the video screenshot to a certain area, it could be sufficient to show the Tools Panel + a selected area of image + panel where the unintentional moving tab occurs. Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
NIgelJH Posted January 12 Author Share Posted January 12 I use a tablet when using AF. I tried to upload the video but it wouldn't let me. Quote Link to comment Share on other sites More sharing options...
thomaso Posted January 12 Share Posted January 12 17 minutes ago, NIgelJH said: I use a tablet when using AF. What device do you use for painting? Touch screen | touch pad | graphic pen | mouse | … ? Again: • Is a button pressed while painting + still pressed when hovering over the panel? • Or got it released + pressed again? • And what cursor icon is displayed when the panel/tab moves: brush or arrow? 17 minutes ago, NIgelJH said: I tried to upload the video but it wouldn't let me. What error message or result does the forum window display? You can try to export / recompress the video (.mov) with the Quicktime.app to another format / file size, then try the upload again: https://support.apple.com/guide/quicktime-player/qtp20e395859/mac Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
NIgelJH Posted January 12 Author Share Posted January 12 I use an Wacom graphics tablet. Its not the panels its the tabs that hold open files. I have been updating things like, printer, tablet and some other apps so maybe this might resolve the issue? Im pulling at straws! I will download Quicktime and give it another go. I used the Mac app Shift/Command/5 before. Quote Link to comment Share on other sites More sharing options...
thomaso Posted January 12 Share Posted January 12 1 hour ago, NIgelJH said: Its not the panels its the tabs that hold open files. Ah, the document tabs, thanks, you haven't mentioned them before. For those I am off because using V1, not V2. (in V1 they can't get dragged vertically but use "Separated Mode" which doesn't exist in V2). Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
NIgelJH Posted January 13 Author Share Posted January 13 I don't know which update it was but the issue has seemingly solved itself. Last thing, is there a way to keep the tabs in numerical order please? Quote Link to comment Share on other sites More sharing options...
R C-R Posted January 13 Share Posted January 13 5 hours ago, NIgelJH said: Last thing, is there a way to keep the tabs in numerical order please? If you mean by any order based on file names then no, not by other than by manually arranging them. By default, document tabs appear in the order in which they are opened, left to right, & if more than one is opened at the same time, the first one to load is leftmost, & so on. And obviously, newly created documents are unnamed until saved as files, so they have no filename-based numerical order. NIgelJH 1 Quote All 3 1.10.8, & all 3 V2.4.2 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
NIgelJH Posted January 16 Author Share Posted January 16 Thanks R C-R! Quote Link to comment Share on other sites More sharing options...
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