Wilgetwijg Posted November 29, 2023 Share Posted November 29, 2023 Big problem, as I need to get a Publisher-document press-ready! My document does not export. In the export-window, the preview does not show. When I try to export, nothing happens for a while, then after a minute or so the progress bar appears, but does not move. When I click the 'cancel' button, it takes the program several minutes (!) to cancel. No error messages appear. I have tried eleminating elements from the document, but have not found out where the problem comes from. Other, older documents export without problems. What I have tried so far: ungrouping grouped elements, deleting rounded corners on image frames, copying the content in a new document, exporting only 1 page, copying the content in Designer. Nothing works. Can anyone help me? I need to get this solved. Quote Link to comment Share on other sites More sharing options...
R C-R Posted November 29, 2023 Share Posted November 29, 2023 What, if anything, does the Preflight panel show? Quote All 3 1.10.8, & all 3 V2.4.2 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Wilgetwijg Posted November 29, 2023 Author Share Posted November 29, 2023 Preflight shows some spelling mistakes and other minor problems. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted November 30, 2023 Staff Share Posted November 30, 2023 Hi Wilgetwijg, Please could you upload a copy of the file to the following link so I can try this here at my end? https://www.dropbox.com/request/vwCaLSkbBs4XjaaXvEvR Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
thomaso Posted November 30, 2023 Share Posted November 30, 2023 Although the spelling language doesn't cause the export problem it may get wanted to be fixed: A dictionary "de-NL" (~ German in Dutch dialect) doesn't exist. It may indicate the language wasn't set correctly for the related text. If it is a permanent issue in all new documents you could fix it by overwriting the standard, factory Defaults: Create a new text with the wanted settings -> choose menu Edit > Defaults > Save. – If it worked it will show the new language setting in the Character panel even with no document opened. Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
Wilgetwijg Posted November 30, 2023 Author Share Posted November 30, 2023 @Callum I uploaded the file. Quote Link to comment Share on other sites More sharing options...
wonderings Posted November 30, 2023 Share Posted November 30, 2023 How long have you let it sit and process the job? Complex jobs can take a while depending on the makeup of the file. I have a file in Indesign that takes about a literal 10 mins or so to make the PDF on an M1 Max. Lots of feathered vectors and layered over prints. Does not look that complex but the computer certainly thinks so. Quote Link to comment Share on other sites More sharing options...
Wilgetwijg Posted November 30, 2023 Author Share Posted November 30, 2023 @wonderings The longest I let it 'sit' is about ten minutes. But it just doesn't do anything. Plus it's just a folder design of two pages, nothing very complicated. I have made something like this often and never had this problem. (Even my 116 page fc book didn't take this long.) And when I strip the document and start adding elements, it just takes 1 element more before the problem occurs and it is never the same element. Quote Link to comment Share on other sites More sharing options...
wonderings Posted November 30, 2023 Share Posted November 30, 2023 You could try changing your PDF export options to X-4 and see if that helps. It might not have anything to do with this, but while you waiting for them to check over your file you might just get lucky. I have had the odd time using X-4 has helped push the PDF through. Quote Link to comment Share on other sites More sharing options...
Wilgetwijg Posted November 30, 2023 Author Share Posted November 30, 2023 @wonderings I have tried exporting to different formats and different settings, but nothing works. I don't even get to see a preview. Quote Link to comment Share on other sites More sharing options...
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