Unable to export as pdf from publisher (Mac)

[Wilgetwijg]

Big problem, as I need to get a Publisher-document press-ready! My document does not export. In the export-window, the preview does not show. When I try to export, nothing happens for a while, then after a minute or so the progress bar appears, but does not move. When I click the 'cancel' button, it takes the program several minutes (!) to cancel. No error messages appear. I have tried eleminating elements from the document, but have not found out where the problem comes from. Other, older documents export without problems. What I have tried so far: ungrouping grouped elements, deleting rounded corners on image frames, copying the content in a new document, exporting only 1 page, copying the content in Designer. Nothing works. Can anyone help me? I need to get this solved.

[R C-R]

What, if anything, does the Preflight panel show?

[Wilgetwijg]

Preflight shows some spelling mistakes and other minor problems.

[Callum]

Hi Wilgetwijg,

Please could you upload a copy of the file to the following link so I can try this here at my end?
https://www.dropbox.com/request/vwCaLSkbBs4XjaaXvEvR

Thanks
C

[thomaso]

Although the spelling language doesn't cause the export problem it may get wanted to be fixed: A dictionary "de-NL" (~ German in Dutch dialect) doesn't exist. It may indicate the language wasn't set correctly for the related text.

If it is a permanent issue in all new documents you could fix it by overwriting the standard, factory Defaults: Create a new text with the wanted settings -> choose menu Edit > Defaults > Save. – If it worked it will show the new language setting in the Character panel even with no document opened.

[Wilgetwijg]

@Callum I uploaded the file.

[wonderings]

How long have you let it sit and process the job? Complex jobs can take a while depending on the makeup of the file. I have a file in Indesign that takes about a literal 10 mins or so to make the PDF on an M1 Max. Lots of feathered vectors and layered over prints. Does not look that complex but the computer certainly thinks so. 

[Wilgetwijg]

@wonderings The longest I let it 'sit' is about ten minutes. But it just doesn't do anything. Plus it's just a folder design of two pages, nothing very complicated. I have made something like this often and never had this problem. (Even my 116 page fc book didn't take this long.) And when I strip the document and start adding elements, it just takes 1 element more before the problem occurs and it is never the same element.

[wonderings]

You could try changing your PDF export options to X-4 and see if that helps. It might not have anything to do with this, but while you waiting for them to check over your file you might just get lucky. I have had the odd time using X-4 has helped push the PDF through. 

 

[Wilgetwijg]

@wonderings I have tried exporting to different formats and different settings, but nothing works. I don't even get to see a preview.