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Posted (edited)

Hi,

I just bought Affinity Photo for Windows after trying out the demo a while ago and I'm disappointed to find out the mild stutter problem I was encountering before seems to have gotten significantly worse.

For example: with my Performance settings set to:

  • Renderer: Default (NVIDIA GeForce RTX 2070)
  • Retina rendering: Low quality: (Fastest)
  • Hardware Acceleration: enabled

If I create a new, empty document, and just click on the Artistic Text Tool, my mouse immediately gets stuttery for a second or so (I would describe it as looking like it's only updating it's position a few times per second). Similarly, if I then type some text using the tool, and then drag it around with the Move Tool, both when I start and stop dragging, there's about a half second where both my mouse and the app itself exhibit the same stutter. It seems like doing basically anything causes this stutter.

Of those three Performance settings, the only thing that seems to fix it is switching to the WARP renderer. If I use that, everything is much smoother. There is some lag & screen tearing when I edit the document which I don't get with my graphics card, BUT it doesn't affect my mouse inputs and it doesn't stop and start randomly, so it's a lot more usable.

Let me know if you need more details on my graphics driver, OS, anything else.

Edited by Roland Munsil
adding os
Posted
39 minutes ago, Roland Munsil said:

Of those three Performance settings, the only thing that seems to fix it is switching to the WARP renderer.

Warp will automatically disable Hardware Acceleration (even if it remains ticked) 

And hardware acceleration is known to cause a few issues. So can you just eliminate that possibility, by selecting your graphics card as the Renderer but switch off Hardware Acceleration. Restart the app and retest

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Posted

Di you use windows default driver, or Nvidia driver? Switching to latest release of Nvidia driver may solve the issue.

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Posted

Out of curiosity, what kind of mouse do you have, and if it has an adjustable polling interval, what do you have it set to?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
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    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
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Posted

Hi Roland Munsil, 

High polling rates on mice can sometimes cause bottlenecks elsewhere (it may be worth checking your activity monitor for spikes in activity).

Which Driver are you using, nVidia's studio or game driver?

Lee

Posted

Hmm, if I intentionally trigger the behavior, it definitely creates spikes in GPU and CPU usage... possibly also disk I/O, though I'm not sure about that. Just based on the percentages Task Manager shows me, they seem like modest spikes (<10% for GPU/CPU, ~0.1MB/s for disk I/O) though I don't know how useful a metric that is.

Not sure how to tell which driver I'm using - the GeForce experience app says I have the latest driver, GeForce Game Ready Driver version 537.42, but if I go into Device Manager, it says the driver for my display adapter is version 31.0.15.3742 (it says it's provided by NVIDIA though).

I tried lowering my polling rate to 125Hz, no dice unfortunately. Behavior in Affinity stays the same.

Posted

Just for your information, don't feel you need to use the studio drivers, but it was worth a test. (very few benefits, some downsides to general performance in my experience).

What CPU , and how much RAM do you have?

Lee

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