Pedro Dias Posted July 15, 2023 Share Posted July 15, 2023 My affinity designer and publisher is useless on my pc... When I open the software> New File> IT JUST STOPPED RESPONDING. I have to close in task manager. WHYYYY??? 😠😞 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 15, 2023 Share Posted July 15, 2023 Possibly a Windows Update provided a GPU driver update that has issues. Were any updates installed recently? Pedro Dias 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC:    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090   Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Twolane Posted July 15, 2023 Share Posted July 15, 2023 I had a Win11 update on the 13th, but it didn't give me any problems. 2023-07-13 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 22H2 for x64 (KB5028851) 2023-07-13 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5028185) Oops. Just saw it was for v1. I'm on v2. Pedro Dias 1 Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted July 16, 2023 Staff Share Posted July 16, 2023 Hi @Pedro Dias, Can you check this post and attach your latest crash report. Crash like this are normally related to the graphics card driver, so it would be worth making sure your graphics card drivers are fully up to date. Pedro Dias 1 Quote Link to comment Share on other sites More sharing options...
Pedro Dias Posted July 17, 2023 Author Share Posted July 17, 2023 On 7/15/2023 at 7:31 PM, walt.farrell said: Possibly a Windows Update provided a GPU driver update that has issues. Were any updates installed recently? Yes...I did........................................😑😑 They are all up to date...  After I open, windows 11 is getting slow, but no issue on task manager like high CPU or Memory.  Affinity V1 Build is the latest and I am also logged in. Win 11 build is: 22621.1992 Nvidia Graphic Cards: 536.40  I don't have the same issue with others softwares installed.  I already tried unistall Affinity Designer and also Graphic driver. Quote Link to comment Share on other sites More sharing options...
Pedro Dias Posted July 19, 2023 Author Share Posted July 19, 2023 It's working now! ✅ Can that be somehow a Hardware issue?🤨 My display port cable connected on my monitor, was not getting signal on that time, only in HDMI. I just cleaned inside and reconnected the graphic card. When I turned on, somehow display port cable was working.✅ Then, I checked Affinity and it's runing normal now. ✅ Also, there is a new Nvidia update and while updating, Affinity crashed. But still working! walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
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