JavierBecana Posted June 12, 2023 Share Posted June 12, 2023 (edited) I'm getting a lot of errors when using both Designer/Photo. The app stops refreshing the canvas with the latest actions. Usually zooming in or out will trigger the refresh action. These are the steps: Create an empty document Switch to Pixel Persona Activate Freehand selection tool and draw a selection Move the selection by clicking inside and dragging Add a selection area by clicking outside while pressing CTRL+ALT (or removing a section pressing just ALT). In my case this and later actions don't show up in the screen. Repeat step 4 or zoom in/out. Then all the actions after step 4 are drawn in the screen. This is happening almost 100% of the times. Having refreshing problems with other tools like Vector Brush, Warp tool etc. but these are more random. Freehand.mp4 Edited June 12, 2023 by JavierBecana Problems when submitting the post Ezbaze and keiichi77 2 Quote Link to comment Share on other sites More sharing options...
Rick G Posted June 12, 2023 Share Posted June 12, 2023 I am getting similar in Photo. When I start adding adjustments, most notably HSL and curves, small white lines will border (usually) the left and or top. Usually they disappear with a quick zoom but often they are introduced artifacts that need to be cloned out Quote Affinity Designer 2.2.2075 & beta 2.3.1.2212 Affinity Photo 2.2.2075 beta 2.3.1.2212Affinity Publisher 2.2.2075 & beta 2.3.1.2212 Windows 11 Pro Version 22H2 OS build 22621.1928 Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Link to comment Share on other sites More sharing options...
walt.farrell Posted June 12, 2023 Share Posted June 12, 2023 4 minutes ago, Rick G said: Usually they disappear with a quick zoom but often they are introduced artifacts that need to be cloned out That could indicate you should turn off Hardware Acceleration, or update your GPU drivers. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Rick G Posted June 12, 2023 Share Posted June 12, 2023 43 minutes ago, walt.farrell said: That could indicate you should turn off Hardware Acceleration, or update your GPU drivers. I will hold on any big fixes as others are having screen refresh problems and my computer is less than a year old. I keep all it's drivers up to date Thanks though walt.farrell 1 Quote Affinity Designer 2.2.2075 & beta 2.3.1.2212 Affinity Photo 2.2.2075 beta 2.3.1.2212Affinity Publisher 2.2.2075 & beta 2.3.1.2212 Windows 11 Pro Version 22H2 OS build 22621.1928 Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Link to comment Share on other sites More sharing options...
Staff NathanC Posted June 13, 2023 Staff Share Posted June 13, 2023 Hi @JavierBecana, Many thanks for the detailed recording and steps, i've been able to replicate this issue and it has now been logged with the developers. It looks like the trigger for the issue is moving the freehand selection area after initially drawing it, if this is not done the redraw issue does not occur (for me). Quote Link to comment Share on other sites More sharing options...
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