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Posted (edited)

** THIS HAS BEEN RESOLVED ** see below for details.

I need help. I used Affinity Photo for a couple years. Refreshed my mac OS and lost Photo version 1, so using free trial of version 2.
Neither the eraser nor the paint brushes work, despite changing between eraser and paint brush. I've selected and tried many brushes. None work.

I'm desperate.

photo 2.1.0

macOS 13.4

Screenshot 2023-05-26 at 9.40.09 AM.png

Screenshot 2023-05-26 at 9.40.47 AM.png

Edited by MikeMills07
Posted

Choose the Eraser tool, choose one of these brushes.

303787493_ScreenShot2023-05-26at7_03_25AM.png.cce5d95c22c6253aa4576d5664aa572d.png

Set the colour to black or white and make sure the Opacity slider is at 100%.

402608415_ScreenShot2023-05-26at7_05_34AM.png.eab5c29698b27220922eea3a304ec2b9.png

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.5.7 | Affinity Photo 2.5.7 | Affinity Publisher 2.5.7 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Posted

What exactly are you trying to achieve? I notice the selected layer seems to be mostly transparent. And it is an Image Layer, you may not have your Assistant set up like mine. Meaning here I have my Assistant set to automatically rasterize the Image layer. You would need to manually rasterize the image layer before you can erase.

Yours

130378988_ScreenShot2023-05-26at7_46_52AM.png.148dbd471f29e0ac0cad375d1d380191.png  Image layer.

Mine

1510134866_ScreenShot2023-05-26at7_47_29AM.png.082a93eb754e4d7bcf438752ecb2945a.png  Pixel layer.

 

Oh, and welcome to the forums @MikeMills07.

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.5.7 | Affinity Photo 2.5.7 | Affinity Publisher 2.5.7 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Posted
58 minutes ago, MikeMills07 said:

Refreshed my mac OS and lost Photo version 1

If you purchased the Mac App Store version, log in to the MAS (using the same Apple ID as you used for the original purchase) and go to the ‘Purchased’ tab where you should find a download link or button. If you purchased from the Affinity Store, log in to your Affinity Store account and visit the ‘Downloads & Product Keys’ section to reinstate your Photo version 1 installation.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

Posted

@Old Bruce I'm trying to erase anything, but I cannot. That is my goal. And as I am writing this, the rasterize process worked for the photo. I never had to rasterize a photo in V1, and yet the eraser would automatically erase photo and shapes alike.
@Alfred I see that you replied years ago about auto rasterize.

Do either of you know how to auto rasterize photos and shapes?

Posted
19 minutes ago, MikeMills07 said:

And as I am writing this, the rasterize process worked for the photo. I never had to rasterize a photo in V1, and yet the eraser would automatically erase photo and shapes alike.

Then either:

  1. you had V1 configured differently, and had the Assistant set to automatically Rasterize the layer (as @Old Bruce) mentioned;
    or
  2. in V1 you were working on a pixel layer, rather than a Placed or Pasted-in Image layer.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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