Colour Profile settings reset back to default every time AP2 is closed then reopened on MAC with 1779 & 1781 Betas

[spiderpod7d]

Hi Guys

Every time I close Affinity Photo Beta 1769 the colour settings are reset to the defaults as follows:

colour RGB Profile = reset to sRGB IEC 61966 - 2.1

32 bit RGB Profile  = reset to sRGB IEC 61966 - 2.1 (linear)

I work in Pro RGB for both Profiles, this is new issue. All other profiles do not change once selected.

I am running Mac Pro with macOS Monterey 12.3.1 this happens with 1779 and 1781 betas

Time wasting and frustrating.

I wish the developers could leave the working things working!!

[walt.farrell]

I see this, too, but I've only checked Designer. Windows 10, MSIX.

[spiderpod7d]

Can you alert the support people?

[walt.farrell]

5 minutes ago, spiderpod7d said:

Can you alert the support people?

You have already notified Serif, by posting here.

[spiderpod7d]

Oh Yah

[Jon P]

Is this a custom profile that has been installed? I've tried switching to the ProPhoto RGB profile we ship and that is remembered on the next app run up. I've also tried installing a custom RGB profile and that is remembered on next app run up, on both Mac and Windows. So not sure what I might be missing to reproduce this issue

[spiderpod7d]

I don't know either , but Walt said he saw it on his windows machine just this morning.

[Jon P]

Can you provide a video demonstrating the issue? It might help me see what step I'm missing

[spiderpod7d]

Here is my crash report

Console Crash report.pages

[spiderpod7d]

Yes I will do this today. I am currently running 1732 beta and it works as expected, it retains my settings. I will send video asap

[walt.farrell]

When I reproduced the issue on Windows 10, @Jon P, I selected Generic RGB for the RGB profile in Settings, Color. Then I closed Settings, opened Settings again to verify it was remembered. Then I closed Designer 2 .1781, reopened Designer, and the setting was back to sRGB.

[Hangman]

FWIW, this doesn't appear to be an issue on macOS Monterey 12.6.1...

[spiderpod7d]

Hi Paul

Here is the video. I don't see the RGB Pro colour space so I guess I am using a custom RGB Pro colour space but as I said it worked in 1732 and in 1743. I can not get back to these versions of the beta to verify the problem still does't exist. Can you send me a download link for 1743?

The video depicts a clean install of the 1781 beta and RGB Pro colour space doesn't exist despite you comment that it is included. I downloaded and installed a custom profile and installed it in my apple profiles. and this showed up in 1732 and 1743 and worked fine and still does with 1732.

I have not copied my of my personal settings into the applications support folder or the group containers folder so the app is running on the generic install. I now suspect that the 1781 is not looking at one of the files in either or both of these folders for the info.

I can send you my send you my 6LVTQB9699.com.seriflabs.beta and Affinity Photo 2 Beta files if you provide me a drop location and you can determine which files are causing the problem.

 

[spiderpod7d]

I am logging off now I need to get some work done rather than trouble shooting for you. I will come back later in the day

[spiderpod7d]

Hi All

Fixed the problem. For some reason there is a Pro Photo RGB in my list but I couldn't find the actual file. It should be in \WINDOWS\system32\spool\drivers\color directory on a Mac machine and /Users/Library/ColorSync/Profiles folder or /Library/ColorSync/Profiles folder.

I had downloaded the ProPhoto.icc profile from the attached site https://sites.google.com/site/chromasoft/icmprofiles?pli=1 and put in the appropriate folder. It now can be selected and does not change with app closing. 

Don't know why it worked in 1732 and why, when I ran the clean install for 1781, proPhoto didn't show up in the colour profiles list under AP2 preferences panel. 

Thanks for all of your help