jussi Posted March 26, 2023 Posted March 26, 2023 I have problem with simple file I made for my regular weekly report. it contains 4 master pages - 2 separate sections for cover and end page + 2 additional master pages (1 for linked photos + 1 for tables). it looks like the tables make problem, as I'm not able to insert end page (using its master page) and save file. I was able to insert it, export file into PDF so I have finished my job, but the file is not stabil. is there a secure way to post it somewhere for developers (1,1M) as I cannot edit it now and share it here, since it contains sensitive data .. thanks Quote
Staff Chris B Posted March 27, 2023 Staff Posted March 27, 2023 Hey jussi, I've made you a private dropbox folder that only the developers and QA can view. Once the issue has been handled we will remove all the content. Here's the link - https://www.dropbox.com/request/4OegLzglZe1GN6QbE6uy Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
jussi Posted March 27, 2023 Author Posted March 27, 2023 Chris, I've uploaded file "problem to save.afpub" - try to create new page (1 page only) after last one based on Master D, then edit and save or just save. in my case, most time AP crashes immediately after new page is created thanks Quote
Staff Chris B Posted March 28, 2023 Staff Posted March 28, 2023 Hey jussi, It looks like the issue is happening when there's a placed image on the master page. I noticed on Master D there's a layer called 'logo' if I remove this and Save As it's fine. If I restore it or add another image layer it will crash. This is essentially an issue I found yesterday with adding embedded documents onto a master, applying to a page and saving. I worked with a developer who was unable to reproduce the crash on their debug build which contains a numeber of fixes so I'm really hoping this will be resolved in the next build. I'll add your thread to the bug report so I can keep track and I'll re-test once I get the next update. jussi 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
jussi Posted March 29, 2023 Author Posted March 29, 2023 Hi Chris, just tested the file in actual beta (1736) and it still crashes. did you have chance to test it on your end? thanks Quote
Staff Chris B Posted March 30, 2023 Staff Posted March 30, 2023 Hi jussi, This is what I think happened: In 1732 we logged the issue regarding an crash when saving a Publisher file that had an embedded afxxx file emebedded on the master page - this was fixed. However, in 1736 we did not realise that placed bitmap files also crashed with the above recipe. The reoport was reopened and updated to reflect this new info so hopefully it will be fixed soon. jussi 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
Staff Affinity Info Bot Posted April 5, 2023 Staff Posted April 5, 2023 The issue "Crash on save with embedded document on Master Page" (REF: AFB-7558) has been fixed by the developers in internal build "2.1.0.1742". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote
KevinG Posted April 21, 2023 Posted April 21, 2023 I have same issue with table containing email. In attached example export to PDF OK till I add an email to third column of the yellow table 1.afpub Quote
walt.farrell Posted April 28, 2023 Posted April 28, 2023 On 4/21/2023 at 5:32 PM, KevinG said: I have same issue with table containing email. In attached example export to PDF OK till I add an email to third column of the yellow table 1.afpub 12.36 MB · 2 downloads Have you tried it with 2.1.0.1781? I can export your file successfully. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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