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Posted

Affinity Designer V2 Crashes - When I click on the Recent Files button in the startup window.
It works fine if I go to File > Open Recent
Is it a common issue/known bug?


I noticed that it's happening in Affinity Photo also, haven't tried it with Publisher yet.

I am on Windows 10 and Using the MSIX installer for all.

Posted

On macOS deleting the mru.dat file (MRU = Most Recently Used) will solve this but I don't know where this file is on Windows. The instructions for macOS are:

  1. If the app is running/open, Quit Designer 2
  2. Press CMD + Space to bring up spotlight search
  3. Paste in ~/Library/Application Support/Affinity Designer 2/ and click on the Designer 2 folder in the search results
  4. Within this folder, delete the MRU.dat file
  5. Launch the app again to see if this prevents this connection error whilst working offline.
Posted
5 hours ago, MikeTO said:

On macOS deleting the mru.dat file (MRU = Most Recently Used) will solve this but I don't know where this file is on Windows. The instructions for macOS are:

 

  1. If the app is running/open, Quit Designer 2
  2. Press CMD + Space to bring up spotlight search
  3. Paste in ~/Library/Application Support/Affinity Designer 2/ and click on the Designer 2 folder in the search results
  4. Within this folder, delete the MRU.dat file
  5. Launch the app again to see if this prevents this connection error whilst working offline.

Works on Windows as well - just find the file mentioned by MikeTO under AppData in Windows or wherever you store app-related files, make a backup renaming it and delete the original.
 

Posted

@MikeTOThanks for the tip. I am not able to find mru.dat in Affinity folder! 

@r0b_k Is it called same on windows? I searched all C:\Users\***\AppData\Local\Microsoft\WindowsApps but cant find any mru.dat or MRU.dat.

Posted
3 hours ago, SKT7 said:

@MikeTOThanks for the tip. I am not able to find mru.dat in Affinity folder! 

@r0b_k Is it called same on windows? I searched all C:\Users\***\AppData\Local\Microsoft\WindowsApps but cant find any mru.dat or MRU.dat.

I think @r0b_k is not correct. There's no such file for Windows machines. I've done a complete search of my entire system, and the MRU.dat file does not exist.

Affinity Photo 2.5..; Affinity Designer 2.5..; Affinity Publisher 2.5..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD

Posted

On Windows the file is in the Affinity application's Settings directory, in RecentFiles.xml. E.g., for the MSIX version of Photo 2: %USERPROFILE%\.affinity\Designer\2.0\Settings\RecentFiles.xml

I've never found it necessary to delete that file, so I can't comment further on @r0b_k's comment.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted

@r0b_k Thanks for confirming it!
 

@walt.farrell Yes. That's the file on Windows. After I deleted these files (for all 3 V2 programs) it doesn't seem to crash when I click on the recent file button on the welcome screen. But now there's no file - will observe and update. 

Posted
On 3/15/2023 at 4:07 PM, SKT7 said:

@r0b_k Thanks for confirming it!
 

@walt.farrell Yes. That's the file on Windows. After I deleted these files (for all 3 V2 programs) it doesn't seem to crash when I click on the recent file button on the welcome screen. But now there's no file - will observe and update. 

Hey Everyone, 

yes its true — the file-name is "RecentFiles.xml" ... Sorry – I need to be more specific and I didn't pay attention to the files description/name as well.
What I meant before by suggesting to "finding the file mentioned by MikeTO under AppData aso. " was to look for the history-file (in general). 
Many Software working with this concept have a history file.

Sorry again.

all the best
rob

Posted

No issue Rob.
Thanks for your response. 

 

Update: Just wanted to let you guys know after. deleting the files mentioned above (RecentFiles.xml for all 3 apps) it's working fine.

  • 10 months later...
Posted
12 hours ago, Samuel Mattos said:

it should not crash, thats the thing, I dont want to delete all of my recents. There has to be a way that it dont load the thumbnail if its too heavy on ram

It's not a problem anymore. 
Resolved long time back. 
Are you still facing this?

 

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