limoos Posted January 24, 2023 Posted January 24, 2023 Affinity Photo V2 - Version 2.0.3.321 iPad 6th generation, iOS 16.2 I can’t sign in to my Affinity account on Affinity Photo V2. In the screen capture below, I put in my account details and repeatedly pressed “sign in” to no avail. Closing out the program and relaunching sends me right back to the sign in/create an account screen. This has been happening since (on all of the software) since I’ve downloaded the software around Christmas time. Thankfully the programs are registered under my account or i’d be out of luck. When I open a document in Publisher, i’m able to use studio link, so I am not sure why I can’t connect my account. I included a screen capture of that as well just in case. IMG_1362.MOV IMG_1363.MOV Quote
Paul Mudditt Posted January 25, 2023 Posted January 25, 2023 Hi, did you take a look at the FAQ area, did this topic help:- Quote Affinity Photo, Designer, Publisher 1.10 and 2.5 on macOS 15.3 Beta Sequoia on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.5 on Windows 10 Pro. (revived !) Affinity Photo, Designer, Publisher 2.5 on M1 iPad Pro 11” on iPadOS beta 18.3 https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ https://www.facebook.com/groups/affinityphotoastrophotography The hardest link to find https://affinity.help Mud’s Macros Library:- https://forum.affinity.serif.com/index.php?/topic/156842-muds-macros-v11-library-content-aware-move-added/
limoos Posted January 25, 2023 Author Posted January 25, 2023 No that doesn’t help. The software is already registered to my account, but it won’t let me signin after registration. As you saw in the above video, the signin button doesn’t even respond to my clicks. Quote
Paul Mudditt Posted January 25, 2023 Posted January 25, 2023 38 minutes ago, limoos said: No that doesn’t help. The software is already registered to my account, but it won’t let me signin after registration. As you saw in the above video, the signin button doesn’t even respond to my clicks. Have you tried closing all open apps then doing a Forced Restart? Have you tried reseting your iPad network settings? Have you tried rebooting your router? Just a few ideas to try. Quote Affinity Photo, Designer, Publisher 1.10 and 2.5 on macOS 15.3 Beta Sequoia on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.5 on Windows 10 Pro. (revived !) Affinity Photo, Designer, Publisher 2.5 on M1 iPad Pro 11” on iPadOS beta 18.3 https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ https://www.facebook.com/groups/affinityphotoastrophotography The hardest link to find https://affinity.help Mud’s Macros Library:- https://forum.affinity.serif.com/index.php?/topic/156842-muds-macros-v11-library-content-aware-move-added/
limoos Posted January 27, 2023 Author Posted January 27, 2023 On 1/25/2023 at 3:19 PM, Paul Mudditt said: Have you tried closing all open apps then doing a Forced Restart? Have you tried reseting your iPad network settings? Have you tried rebooting your router? Just a few ideas to try. As seen in the first video I included, I force closed the app and it took me back to the sign in screen. There’s no issue with the network settings. Quote
Paul Mudditt Posted January 27, 2023 Posted January 27, 2023 1 hour ago, limoos said: As seen in the first video I included, I force closed the app and it took me back to the sign in screen. There’s no issue with the network settings. Sorry no not force close the app, do a Forced Restart of your iPad :- https://support.apple.com/en-gb/guide/ipad/ipad9955c007/ipados Quote Affinity Photo, Designer, Publisher 1.10 and 2.5 on macOS 15.3 Beta Sequoia on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.5 on Windows 10 Pro. (revived !) Affinity Photo, Designer, Publisher 2.5 on M1 iPad Pro 11” on iPadOS beta 18.3 https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ https://www.facebook.com/groups/affinityphotoastrophotography The hardest link to find https://affinity.help Mud’s Macros Library:- https://forum.affinity.serif.com/index.php?/topic/156842-muds-macros-v11-library-content-aware-move-added/
AiDon Posted January 29, 2023 Posted January 29, 2023 Update the app to v2.0.4 as that issue was addressed in the latest release. Quote Both PC’s Win 11 x64 System PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM - GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 ASUS ProArt PZ13 - Snapdragon X Plus X1P42100 (8 CPUs), 16GB RAM - Neural Processor - Qualcomm® Hexagon™ NPU up to 45TOPS - GPU 1: Qualcomm Adreno Graphics,
Staff Lee D Posted February 6, 2023 Staff Posted February 6, 2023 @limoosHave you updated the app to 2.0.4 and is your issue resolved? Quote
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