Affinity Photo's edit in Designer does not work, same goes for Affinity Designer

[Prothom Uzzaman]

I updated to the lastest version, still not working. It worked perfectly fine in the previous versions.

I reset both softwares still not working.

Please help, Thanks alot

[walt.farrell]

How do you perform your installs? Do you run the MSIX files, as intended, or do you use an alternative, unsupported installation method?

Do both applications show that they are 2.0.3 when they start (or in the Account dialog)?

[Prothom Uzzaman]

I run the official install as intended and yes both softwares showed 2.0.3 when they start

[walt.farrell]

Thanks. No other ideas, then, on what might cause your problem. Sorry. Hope someone else has something.

 

[Chris B]

This is somewhat puzzling. It should 'just work'. Can we grab your log.txt from the following location:

%userprofile%\.affinity\Photo\2.0\Log.txt

[Prothom Uzzaman]

Sure here you go,

Wintab: Failed to load Wintab32.dll
Wintab: Failed to create tablet context
Content migration already offered previously
Attempting to create Direct3D device on default adapter
Setting screen DPI to 113.413953488372 (scale = 1.25)
ExternalApp: *** starting Edit In... app search for Designer ***
ExternalApp: *** app search for Designer failed ***
ExternalApp: *** starting Edit In... app search for Publisher ***
ExternalApp: *** app search for Publisher failed ***
Exit

[SrPx]

It seems it is having issues to load the Wintab driver. Is there a chance that the pen tablet service would be down? (in Windows Services). 

I would check that the very first.

Secondly, if unable to solve anything by  that path  (specially after restarting Windows) , you would still have the option to use "Windows  Ink" (typically in "projection tab", in the Wacom panel, surely similar with other brands) , for that app's profile in  the tablet panel.  Or in the generic options of  the tablet panel, if  you don't customize per app. And then, of course setting Windows Ink as input method, in Affinity's preferences/tools.

Heck, might even work setting Windows Ink, and then back to "high precision" (what I am using right now, for other reasons, this is my new favorite). As it might "revive" the situation with wintab. But probably won't, if the tablet driver's service is down for some reason.

A complete uninstall of the tablet driver, and re-install with a recent driver (for your specific tablet) could be a good way to address the situation.

Now, how this could affect "edit in x Affinity app", no idea. Probably it doesn't, it just might be two separate problems (or not).

Edit: Indeed, it appears that is not finding the paths...  I don't know if this happens if  you moved after installed the apps to a different disk/drive. I myself tend to address these issues by fully uninstalling the 3 apps and installing again.

[Chris B]

The log is just telling us that it failed, not why - at least not that I can see.

I think SrPx's suggestion of doing a clean install of all the apps is worth a go if you haven't already. Also, creating a new user and installing all 3 apps to see if they talk to each other might be worth doing because it will identify an issue with the existing user profile. I'm not offering that as a solution, it's just to see if the existing user profile has an issue.