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Posted

Good evening!

At our large company, we use Affinity Publisher for our workflows. Recently, almost all of my colleagues have had difficulties with fonts.
The process is as follows: we take a PDF file, where the SourceSansPro font is used everywhere, but when the file is opened in Affinity Publisher, it is replaced in several places with LiberationSans font (which could not have appeared in this file). Is there any way to avoid this problem?

Thank you!

example.png

Posted

You need to have the font installed, or a substitute will be assigned. It sounds like you don't have it.

-- Walt
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Posted
5 hours ago, Kristina Saidullaeva said:

The process is as follows: we take a PDF file, where the SourceSansPro font is used everywhere, but when the file is opened in Affinity Publisher, it is replaced in several places with LiberationSans font (which could not have appeared in this file).

I am a bit confused. Your screenshot seems to show that LiberationSans is being replaced by Arial, that LiberationSans-Bold is being replaced by Lucinda Grande; & that SourceSansPro-Regular-7720 is also being replaced by Lucinda Grande.

So if that is right the LiberationSans font is not a replacement font; it is one of the fonts being replaced.

I'm also curious about the "7720" in the missing SourceSansPro font. That does not seem to me to be something I would expect to see in a font name, but I am no expert on that.

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Posted
5 hours ago, Kristina Saidullaeva said:

LiberationSans font (which could not have appeared in this file)

The PDF appears to contain this font info, otherwise Affinity would not know about it. For instance the font could be used in the PDF without your direct intention if it is used in a resource which is embedded in the PDF, e.g. in a logo or a placed add etc in EPS, PDF or PSD file format.

Thus it would be useful if you upload a sample PDF that causes this font message when opened in Affinity.

5 hours ago, Kristina Saidullaeva said:

Recently, almost all of my colleagues have had difficulties with fonts.

By mentioning this you seem to assume a connection to your specific 'LiberationsSans' font issue. Does your team use a common font management, for instance with fonts stored on a server? If the team has font issues what makes you think that there is an issue with Affinity, respectively in particular with 'LiberationsSans' and this PDF?

macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1

Posted
1 hour ago, R C-R said:

I'm also curious about the "7720" in the missing SourceSansPro font. That does not seem to me to be something I would expect to see in a font name

It could be a suffix added when embedding a variable font.
Source Sans Pro does have a variable version.
That suffix is not exactly the Adobe-recommended way of doing it, but close.

@Kristina Saidullaeva
What application was used to create this PDF?
Was a variable font used?
Could you attach the PDF here?

Note: Source Sans Pro is a free open source (OFL) font family available on GitHub.
Both static and variable versions are available.
There is a newer version, Source Sans 3, available (more features, bug fixes).

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