Jump to content
Our response time is longer than usual currently. We're working to answer users as quickly as possible and thank you for your continued patience.

Affinity Publisher crashing when updating images in resource manager


Recommended Posts

Publisher keeps crashing when I try to update images through resource manager. I tried also to replace images but it still crashes. And it started happening suddenly, before it worked just fine, and now I can't do anything with my existing file.

Maybe anyone knows how to fix it? I even tried to reinstall the newest version.

Link to comment
Share on other sites

  • 2 weeks later...

I have the same problem. I just installed all windows and driver updates and it still keeps crashing as soon as I'm trying to update the resources. Pleasel, Affinity-Team do something about it, I cannot work like that on my project.

And if anyone has a solution for it, I'd appreciate your comment.

Link to comment
Share on other sites

@LeiNi the  posting from N.P.M. has linked to the known bugs and it's solutions.

 

AMD Ryzen 7 5700x | INTEL Arc A770 | 32 GB DDR4 3200MHz | Windows 11 Pro (22621.1105)
Affinity Suite V2.0.0
Better translations with: https://www.deepl.com/translator  
SVG preview in Windows Explorer with "SVG-See  Download SVG-See

Yesterday we were on the precipice. Today we are one step further.

Link to comment
Share on other sites

I could solve the issue for now by myself, by following the instruction of @N.P.M. thx a lot. It was shared I think above, but the sharing style hides too many information, so here again with full a quote:

Quote

Install all pending updates.
Restart pc afterwards.
Goto update history>uninstall updates section
Search for:

Windows 11:KB5017264

Windows 10:KB5017262

Uninstall 
Run the tool provided in the faq.
There should be only 1 .net(kb) update present(if you did all things above)
It will have a new kb number but it is the one you need to hide for the windows updating it again

@Komatösthx, you were just replying when I was writing.^^

Edited by LeiNi
Link to comment
Share on other sites

@LeiNi

However, I recommend another solution, as the cumulative .NET updates also close security gaps in the .NET components, which are then reopened by the uninstallation.

My preferred solution:

  • Open the directory in which the Affinity programmes are installed. As a rule, C:\Programme\Affinity\(Desinger ...Photo ...Publisher)
  • Search and open the .exe.config file (for example Designer.exe.config) with a text editor.
  • Search for "<add key="IsVirtualizingStackPanel_45Compatible" value="true"/>"
  • Replace the value true with the value false.
  • Save the file (administrative rights are required to overwrite!)

AMD Ryzen 7 5700x | INTEL Arc A770 | 32 GB DDR4 3200MHz | Windows 11 Pro (22621.1105)
Affinity Suite V2.0.0
Better translations with: https://www.deepl.com/translator  
SVG preview in Windows Explorer with "SVG-See  Download SVG-See

Yesterday we were on the precipice. Today we are one step further.

Link to comment
Share on other sites

1 minute ago, Komatös said:

@LeiNi

However, I recommend another solution, as the cumulative .NET updates also close security gaps in the .NET components, which are then reopened by the uninstallation.

My preferred solution:

  • Open the directory in which the Affinity programmes are installed. As a rule, C:\Programme\Affinity\(Desinger ...Photo ...Publisher)
  • Search and open the .exe.config file (for example Designer.exe.config) with a text editor.
  • Search for "<add key="IsVirtualizingStackPanel_45Compatible" value="true"/>"
  • Replace the value true with the value false.
  • Save the file (administrative rights are required to overwrite!)

This not recommended by Serif though.

N.P.M. ==  Non Participating Member.

Link to comment
Share on other sites

@BluearftI now have the same problem as you, I don't have anymore the windows10:KB5017262, but Affinity starts crashing again. So I guess, I'll take @Komatössuggestion and edit the Affinity file. As it makes no sense to me to uninstall one culprit update after another. Hopefully, there will be an bug fix soon, as this is not really good advertisment.

Link to comment
Share on other sites

  • 2 weeks later...
On 11/4/2022 at 1:35 PM, Komatös said:

@LeiNi

However, I recommend another solution, as the cumulative .NET updates also close security gaps in the .NET components, which are then reopened by the uninstallation.

My preferred solution:

  • Open the directory in which the Affinity programmes are installed. As a rule, C:\Programme\Affinity\(Desinger ...Photo ...Publisher)
  • Search and open the .exe.config file (for example Designer.exe.config) with a text editor.
  • Search for "<add key="IsVirtualizingStackPanel_45Compatible" value="true"/>"
  • Replace the value true with the value false.
  • Save the file (administrative rights are required to overwrite!)

Thank you so much for this answer! I also could not find that update in my update history, and very much dislike the idea to just uninstall a bunch of updates.
This fix worked flawlessly.

Link to comment
Share on other sites

  • 2 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.