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Getting memory error while insttalltng Affinity

caroljames972022
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v_kyr

v_kyr

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Welcome!

The Affinity apps are 64-bit apps and on older Windows 7 systems a PC with Windows 7 64-bit OS version is needed, further you would also need to have the Windows 7 Service Pack 1 + Platform Update KB2670838 + Aero installed & enabled!

☛ Affinity Designer 1.10.6 ◆ Affinity Photo 1.10.6 ◆ Affinity Publisher 1.10.6 ◆ OSX El Capitan
☛ Affinity V2 apps still not installed and thus momentary not in use under MacOS

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Pšenda

Pšenda

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4 minutes ago, Ralph said:

Can I just congratulate Serif for its outstanding Customer Service, in general but specifically for offering a refund to CarolJames97.

... or update to 64bit version 🙂

Affinity Store: Affinity Suite (ADe, APh, APu) 1.10.5.1342, 2.0.0.
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 22H2, Build 22621.1105.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 10 Pro, Version 21H1, Build 19043.2130.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

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  • 2 weeks later...
emmrecs01

emmrecs01

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@caroljames972022

5 minutes ago, caroljames972022 said:

Is it because of my memory? I am using  https://www.allhdd.com/samsung-m393a8g40mb2-cvfby-ram/ memory.

NO!

It is because you are using the 32 bit  version of Windows 7.  In order to run any of the Affinity applications you must be running a 64 bit version.  In addition, as @v_kyr wrote, there are other requirements for a user to run the apps under the operating system you have.

Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (11") running Affinity Photo and Designer (iOS 16.3.1) version 1 and all three version 2 apps.

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