Data saving problems with large files ? (1.10.5.1342)

[klauspstein]

Is it possible that AP has a data management problem with large files? I wanted to create (Windows 10, hardware acceleration on) a triptych from three 6x4 k images with a corresponding total image size (at 300DPI). After some editing steps I wanted to save the file, but nothing worked, neither as .afphoto nor could the picture be exported (for example as jpg). Instead, an error message appeared saying that there was not enough free space on my hard disk, which is definitely wrong. After many futile attempts to save something (only 0-byte files were written) I had to forcibly quit AP with the task manager, the triptych was not available even as a backup file. Therefore, I cannot upload a sample file.

Edited April 3, 2022 by klauspstein
wrong windows version mentioned

[NotMyFault]

During save Photo consumes temporary space on the system c drive. Did you check all drives having enough free capacity?
 

There are known limitations / issues when storing on removable disks, NAS, or to folders where other apps like OneDrive or AmazonPhoto try to sync with cloud storage.

To be on the safe side, only save / export to local (non removable) disks. And don’t forget to save frequently (every 10-15 minutes) to avoid loosing hours of edits. 
 

I personally never had issues while using external drives, but there are multiple reports of others who run into an issue sooner or later despite a long run without. 

[klauspstein]

4 hours ago, NotMyFault said:

During save Photo consumes temporary space on the system c drive. Dir you check all drives having enough free capacity?

-> My external drive shows more than 1 TB of free space, I also tried to save onto any internal drives, same result. Even reducing the document size by 10 or  merging all layers etc. didn't help to recover from that error message.  But you are right, saving more frequently is something I will pay more attention  to..

 

 

[PeteMacca]

On 3/30/2022 at 7:55 PM, klauspstein said:

I wanted to create (Windows 7, hardware acceleration on) a triptych from three 6x4 k images ...

A recent post from one of the Affinity mods said "hardware acceleration does not work with Windows 7."

Have you it with HA off?

[klauspstein]

On 3/31/2022 at 11:38 PM, PeteMacca said:

A recent post from one of the Affinity mods said "hardware acceleration does not work with Windows 7."

Have you it with HA off?

I'sorry, that was an error on my side, I'm using windows 10, and didn't have any issues yet with acceleration enabled.

[walt.farrell]

On 3/30/2022 at 11:05 AM, klauspstein said:

My external drive shows more than 1 TB of free space, I also tried to save onto any internal drives, same result. Even reducing the document size by 10 or  merging all layers etc. didn't help to recover from that error message.

How much space is free on your C drive?

[klauspstein]

3 minutes ago, walt.farrell said:

How much space is free on your C drive?

Hmm, currently only about 10 Gigabytes, although Affinity is not installed on C:/

Edited April 3, 2022 by klauspstein
Typo

[walt.farrell]

7 minutes ago, klauspstein said:

currently only about 10 Gigabytes, although Affinity is not installed on C:/

You may not have installed it on C, but unless you've played around with junctions (mklink command) to move its AppData files, it may still be using a significant amount of space on C. And that includes some "temp" space that it can use during exporting.

You might try freeing up some space on C if you can do that easily. Or you can find my write up on moving the AppData for Affinity applications here (not supported nor recommended by Serif, of course).

[klauspstein]

21 hours ago, walt.farrell said:

You may not have installed it on C, but unless you've played around with junctions (mklink command) to move its AppData files, it may still be using a significant amount of space on C. And that includes some "temp" space that it can use during exporting.

 

Thanks, you are probably right and I will try to free some space on C ... (good that you reminded me of the mklink possibility, I used that some years ago already to move my Iphone backups from C to another drive, but I had nearly forgotten that..