sudden crash in Aff photo

[Claes]

The company (Tele2 in Sweden) is my internet provider who also have an unlimited cloud service.

Every time I make a change or add a new file it is instantly and automatically uploaded to the cloud.
As I said earlier I never download anything. It´s just a safety backup

BG

[Leigh]

16 hours ago, Claes said:

The company (Tele2 in Sweden) is my internet provider who also have an unlimited cloud service.

Every time I make a change or add a new file it is instantly and automatically uploaded to the cloud.
As I said earlier I never download anything. It´s just a safety backup

BG

Thanks for the information. Is it possible to temporarily disable the automatic sync when creating/saving or working on an Affinity document to see if the corrupting issues stops?

[Claes]

I´ll try

By the way, I saw there was a 50% discount for the Publisher that you used to recover the corrupt files.

Is it possible for you to arrange the discount prise even if it is one day to late
Could be great if the problem occur again

[Dan C]

Apologies for the delayed response as it was a 4 day weekend in the UK last week - I'll send you a DM regarding this now