All my assets are gone

[Julia04]

I just don't know what to do. I have been compiling my library for 4 months, 3-5 hours DAILY!
All my overlays, all PNG files (each of which I cut out myself), all purchased and sorted effects, everything disappeared. What should I do?

Ipadpro2020

[Paul Mudditt]

At a guess you mean an Asset Library? If so you should always export your work, asset libraries, custom brushes and store in an iCloud folder, just in case you ever have to re-install the app. To do so you normally simply tap the 3 bar hamburger icon above the asset or brushes studio and select the export category, export brushes etc to create backup copies.

[Callum]

Hi Julia04,

Welcome to the forums 

As Paul has already mentioned unfortunately there is no way restore your assets without a back up, when the assets disappeared did you restart the iPad or update our app/iOS at all?

Thanks

C

[Julia04]

@Callum No, I didn’t. 

[Julia04]

@Paul Mudditt After crying, catching a panic attack, I backed up everything in affinity. Thanks for the advice. I just thought that a library of assets was needed to store everything in one convenient place, without a bunch of duplicate folders.

[DM1]

6 hours ago, Julia04 said:

After crying, catching a panic attack, I backed up everything in affinity

Not the first report of asset library 'disappearing'. Bit of a worry. Worth noting if you regularly back up your iPad and its data (iOS backup) you can restore the backup which should include asset library.

[Julia04]

@DM1 thank you so much! I will try this immediately! Thanks 🙏