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Publisher 1.10.0 doesn't open


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After update, while loading app, window closes on "loading fonts". Designer and Photo updated and open correctly. I tried function "repair" from installer but with no results. HELP!

Dell Precision T7910, 2x Xeon E5-2630v3, 128 GB RAM DDR4, Quadro K6000, Dell UP2716D, Huion Inspiroy Q11K V2 Pen Tablet, WIN 10 PRO
Dell Precision T3640, Xeon W1290, 128 GB RAM DDR4, Quadro RTX 5000, Eizo CG319X, Huion Inspiroy Q11K V2 Pen Tablet, WIN 10 PRO FWS
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Graphic software: Affinity Photo, Designer, Publisher - Adobe Photoshop, Lightroom Classic, InDesign, Illustrator, Acrobat - Zoner Photo Studio - Topaz Gigapixel Ai, Denoise Ai, Sharpen Ai

 

 

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I've uploaded. Renaming folder did not solve the problem. After log-in the same problem

Dell Precision T7910, 2x Xeon E5-2630v3, 128 GB RAM DDR4, Quadro K6000, Dell UP2716D, Huion Inspiroy Q11K V2 Pen Tablet, WIN 10 PRO
Dell Precision T3640, Xeon W1290, 128 GB RAM DDR4, Quadro RTX 5000, Eizo CG319X, Huion Inspiroy Q11K V2 Pen Tablet, WIN 10 PRO FWS
-----

Graphic software: Affinity Photo, Designer, Publisher - Adobe Photoshop, Lightroom Classic, InDesign, Illustrator, Acrobat - Zoner Photo Studio - Topaz Gigapixel Ai, Denoise Ai, Sharpen Ai

 

 

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How can I downgrade without loosing app data?

I need this app immediately

Dell Precision T7910, 2x Xeon E5-2630v3, 128 GB RAM DDR4, Quadro K6000, Dell UP2716D, Huion Inspiroy Q11K V2 Pen Tablet, WIN 10 PRO
Dell Precision T3640, Xeon W1290, 128 GB RAM DDR4, Quadro RTX 5000, Eizo CG319X, Huion Inspiroy Q11K V2 Pen Tablet, WIN 10 PRO FWS
-----

Graphic software: Affinity Photo, Designer, Publisher - Adobe Photoshop, Lightroom Classic, InDesign, Illustrator, Acrobat - Zoner Photo Studio - Topaz Gigapixel Ai, Denoise Ai, Sharpen Ai

 

 

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I understood wrong, now I am uploading but I've just downgraded to 1.9.2 and it opens correctly

Dell Precision T7910, 2x Xeon E5-2630v3, 128 GB RAM DDR4, Quadro K6000, Dell UP2716D, Huion Inspiroy Q11K V2 Pen Tablet, WIN 10 PRO
Dell Precision T3640, Xeon W1290, 128 GB RAM DDR4, Quadro RTX 5000, Eizo CG319X, Huion Inspiroy Q11K V2 Pen Tablet, WIN 10 PRO FWS
-----

Graphic software: Affinity Photo, Designer, Publisher - Adobe Photoshop, Lightroom Classic, InDesign, Illustrator, Acrobat - Zoner Photo Studio - Topaz Gigapixel Ai, Denoise Ai, Sharpen Ai

 

 

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Do I have to update again?

Dell Precision T7910, 2x Xeon E5-2630v3, 128 GB RAM DDR4, Quadro K6000, Dell UP2716D, Huion Inspiroy Q11K V2 Pen Tablet, WIN 10 PRO
Dell Precision T3640, Xeon W1290, 128 GB RAM DDR4, Quadro RTX 5000, Eizo CG319X, Huion Inspiroy Q11K V2 Pen Tablet, WIN 10 PRO FWS
-----

Graphic software: Affinity Photo, Designer, Publisher - Adobe Photoshop, Lightroom Classic, InDesign, Illustrator, Acrobat - Zoner Photo Studio - Topaz Gigapixel Ai, Denoise Ai, Sharpen Ai

 

 

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Just uploaded folder from 1.10

Dell Precision T7910, 2x Xeon E5-2630v3, 128 GB RAM DDR4, Quadro K6000, Dell UP2716D, Huion Inspiroy Q11K V2 Pen Tablet, WIN 10 PRO
Dell Precision T3640, Xeon W1290, 128 GB RAM DDR4, Quadro RTX 5000, Eizo CG319X, Huion Inspiroy Q11K V2 Pen Tablet, WIN 10 PRO FWS
-----

Graphic software: Affinity Photo, Designer, Publisher - Adobe Photoshop, Lightroom Classic, InDesign, Illustrator, Acrobat - Zoner Photo Studio - Topaz Gigapixel Ai, Denoise Ai, Sharpen Ai

 

 

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On 8/5/2021 at 10:28 PM, Pushtin said:

Same. My Designer will load and open then crashes/shuts down in around 4 seconds. (Windows

I've repaired, restarted, and made sure I had all updates, etc. 

Problem till persists 

 

19 hours ago, camorris63 said:

A REPAIR button was offered, used, and did not solve the problem.

 

Similar thing happening to me. I left it last night hoping it would work when I restarted my PC today, but still no joy. Affinity Photo seems to have loaded fine; just Designer playing silly beggars. Just now tried Repair, then tried Uninstall and reinstall from fresh.

Karen smileys-insects-268219.gif

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I have all 3 apps and Designer and Publisher started up at he first time after the upgrade to 1.10, but Photo doesn't. On a second startup also Designer doesn't start either. Publisher seems to consistently start OK.

Both show the same symptoms reported above.

This is on

Edition    Windows 10 Pro
Version    21H1
Installed on    ‎2021-‎02-‎19
OS build    19043.1052
Experience    Windows Feature Experience Pack 120.2212.2020.0

 

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On 8/6/2021 at 11:45 AM, Pauls said:

@souacz- when 1.9.2 opened did it show a recover file option?

No

Dell Precision T7910, 2x Xeon E5-2630v3, 128 GB RAM DDR4, Quadro K6000, Dell UP2716D, Huion Inspiroy Q11K V2 Pen Tablet, WIN 10 PRO
Dell Precision T3640, Xeon W1290, 128 GB RAM DDR4, Quadro RTX 5000, Eizo CG319X, Huion Inspiroy Q11K V2 Pen Tablet, WIN 10 PRO FWS
-----

Graphic software: Affinity Photo, Designer, Publisher - Adobe Photoshop, Lightroom Classic, InDesign, Illustrator, Acrobat - Zoner Photo Studio - Topaz Gigapixel Ai, Denoise Ai, Sharpen Ai

 

 

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