Beta crashed first time used

[RichardMH]

First crash of Affinity Photo for me. First image I tried to edit with the beta (1.9.0.885). Got through the Develop Persona and fell over setting up a Gradient mask.

 

And it seems when I go back to the ordinary version, all my .afphoto files are now labelled as beta, but still open OK.

[RichardMH]

Crashed again. Using the patch tool upsets the histogram. And at one stage while using the patch tool all the image except the patch area disappeared. Tried again and the patch area went black. The beta does not seem well.

[Chris B]

Hey RichardMH,

Do you have any crash reports in %AppData%\Affinity\Photo\1.0 (Beta)\CrashReports\reports

 

[Pauls]

sounds like OpenCL causing the problem

[RichardMH]

4 hours ago, Chris B said:

Hey RichardMH,

Do you have any crash reports in %AppData%\Affinity\Photo\1.0 (Beta)\CrashReports\reports

 

I'm on a PC and new to Windows. (20 years on Mac and changed) Can't find  that folder.

[RichardMH]

Think this is it

 

Log Name:      Application
Source:        .NET Runtime
Date:          9/01/2021 4:09:34 PM
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      RichardsDesktop
Description:
Application: Photo.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
   at <Module>.DocumentInspectorNode.GetVisibleIndex(DocumentInspectorNode*)
   at Serif.Affinity.UI.Controls.LayerView.OnUnrealizeItemCommand(System.Object)
   at Serif.Windows.Data.CommandHelper.ExecuteCommand(System.Windows.Input.ICommand, System.Windows.IInputElement, System.Object)
   at Serif.Affinity.UI.Controls.VirtualizingTreeView.ClearContainerForItemOverride(System.Windows.DependencyObject, System.Object)
   at System.Windows.Controls.ItemsControl.MS.Internal.Controls.IGeneratorHost.ClearContainerForItem(System.Windows.DependencyObject, System.Object)
   at System.Windows.Controls.ItemContainerGenerator.UnlinkContainerFromItem(System.Windows.DependencyObject, System.Object, MS.Internal.Controls.IGeneratorHost)
   at System.Windows.Controls.ItemContainerGenerator.RemoveAllInternal(Boolean)
   at System.Windows.Controls.ItemContainerGenerator.OnRefresh()
   at System.Windows.Controls.ItemContainerGenerator.OnCollectionChanged(System.Object, System.Collections.Specialized.NotifyCollectionChangedEventArgs)
   at System.Windows.WeakEventManager+ListenerList`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].DeliverEvent(System.Object, System.EventArgs, System.Type)
   at System.Windows.WeakEventManager.DeliverEvent(System.Object, System.EventArgs)
   at System.Collections.Specialized.NotifyCollectionChangedEventHandler.Invoke(System.Object, System.Collections.Specialized.NotifyCollectionChangedEventArgs)
   at System.Windows.Data.CollectionView.OnCollectionChanged(System.Collections.Specialized.NotifyCollectionChangedEventArgs)
   at System.Windows.WeakEventManager+ListenerList`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].DeliverEvent(System.Object, System.EventArgs, System.Type)
   at System.Windows.WeakEventManager.DeliverEvent(System.Object, System.EventArgs)
   at System.Windows.Data.CollectionView.OnCollectionChanged(System.Collections.Specialized.NotifyCollectionChangedEventArgs)
   at System.Windows.Data.ListCollectionView.RefreshOverride()
   at System.Windows.Data.CollectionView.RefreshInternal()
   at Serif.Interop.Persona.Data.VirtualizedCollection`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].raise_CollectionChanged(System.Object, System.Collections.Specialized.NotifyCollectionChangedEventArgs)
   at Serif.Interop.Persona.Data.VirtualizedCollection`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnCollectionChanged(System.Collections.Specialized.NotifyCollectionChangedAction)
   at Serif.Interop.Persona.Data.VirtualizedCollection`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Clear()
   at Serif.Affinity.UI.Controls.LayerView.Repopulate()
   at Serif.Affinity.Services.NotificationService.Raise_DOMExpansionChangedNotify(System.Object, System.EventArgs)
   at Serif.Interop.Persona.Commands.FindInLayerPanelCommand.Execute(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at Photo.Application.Main(System.String[])

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-01-09T05:09:34.5099852Z" />
    <EventRecordID>20026</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>RichardsDesktop</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Application: Photo.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
   at &lt;Module&gt;.DocumentInspectorNode.GetVisibleIndex(DocumentInspectorNode*)
   at Serif.Affinity.UI.Controls.LayerView.OnUnrealizeItemCommand(System.Object)
   at Serif.Windows.Data.CommandHelper.ExecuteCommand(System.Windows.Input.ICommand, System.Windows.IInputElement, System.Object)
   at Serif.Affinity.UI.Controls.VirtualizingTreeView.ClearContainerForItemOverride(System.Windows.DependencyObject, System.Object)
   at System.Windows.Controls.ItemsControl.MS.Internal.Controls.IGeneratorHost.ClearContainerForItem(System.Windows.DependencyObject, System.Object)
   at System.Windows.Controls.ItemContainerGenerator.UnlinkContainerFromItem(System.Windows.DependencyObject, System.Object, MS.Internal.Controls.IGeneratorHost)
   at System.Windows.Controls.ItemContainerGenerator.RemoveAllInternal(Boolean)
   at System.Windows.Controls.ItemContainerGenerator.OnRefresh()
   at System.Windows.Controls.ItemContainerGenerator.OnCollectionChanged(System.Object, System.Collections.Specialized.NotifyCollectionChangedEventArgs)
   at System.Windows.WeakEventManager+ListenerList`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].DeliverEvent(System.Object, System.EventArgs, System.Type)
   at System.Windows.WeakEventManager.DeliverEvent(System.Object, System.EventArgs)
   at System.Collections.Specialized.NotifyCollectionChangedEventHandler.Invoke(System.Object, System.Collections.Specialized.NotifyCollectionChangedEventArgs)
   at System.Windows.Data.CollectionView.OnCollectionChanged(System.Collections.Specialized.NotifyCollectionChangedEventArgs)
   at System.Windows.WeakEventManager+ListenerList`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].DeliverEvent(System.Object, System.EventArgs, System.Type)
   at System.Windows.WeakEventManager.DeliverEvent(System.Object, System.EventArgs)
   at System.Windows.Data.CollectionView.OnCollectionChanged(System.Collections.Specialized.NotifyCollectionChangedEventArgs)
   at System.Windows.Data.ListCollectionView.RefreshOverride()
   at System.Windows.Data.CollectionView.RefreshInternal()
   at Serif.Interop.Persona.Data.VirtualizedCollection`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].raise_CollectionChanged(System.Object, System.Collections.Specialized.NotifyCollectionChangedEventArgs)
   at Serif.Interop.Persona.Data.VirtualizedCollection`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnCollectionChanged(System.Collections.Specialized.NotifyCollectionChangedAction)
   at Serif.Interop.Persona.Data.VirtualizedCollection`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Clear()
   at Serif.Affinity.UI.Controls.LayerView.Repopulate()
   at Serif.Affinity.Services.NotificationService.Raise_DOMExpansionChangedNotify(System.Object, System.EventArgs)
   at Serif.Interop.Persona.Commands.FindInLayerPanelCommand.Execute(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at Photo.Application.Main(System.String[])

</Data>
  </EventData>
</Event>

[RichardMH]

This is from the patch tool one

[RichardMH]

[RichardMH]

Patch tool seems OK when I turn hardware acceleration off.

[Chris B]

Thanks for confirming. I will feed this back.