Vonsi46 Posted January 8, 2021 Posted January 8, 2021 Hallo sometimes i oppen an. Re projekt or new Photoshop The program Will shut down. volker Sissek Quote
John Rostron Posted January 8, 2021 Posted January 8, 2021 Hello @Vonsi46, and welcome to the forums. What do you mean by a 'Re projek'? Can you give an example? What do you mean by a 'new Photoshop'? Do you mean a previously unopened Photoshop .psd file? John Quote Windows 11, Affinity Photo 2.4.2 Designer 2.4.2 and Publisher 2.4.2 (mainly Photo). CPU: Intel Core i5 8500 @ 3.00GHz. RAM: 32.0GB DDR4 @ 1063MHz, Graphics: 2047MB NVIDIA GeForce GTX 1050
Vonsi46 Posted January 8, 2021 Author Posted January 8, 2021 Sorry what i meen is, sometimes i oppen an new projekt, picture the program is shut down. why Quote
Vonsi46 Posted January 9, 2021 Author Posted January 9, 2021 Do you mean that I have to re-install the program? Quote
Staff Chris B Posted January 11, 2021 Staff Posted January 11, 2021 Hey Vonsi46, Does it shut down when you open a blank project or if you open an existing project you've already been working on? Can you please confirm which version of the app you are using and also provide a document if it does appear to be document specific. You can also check crash reports here: Affinity Store version - Go to %AppData%\Affinity\Photo\1.0\CrashReports\reports Microsoft Store version - Go to %AppData%\Affinity\Photo\1.0 (Store)\CrashReports\reports Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
Alfred Posted January 11, 2021 Posted January 11, 2021 2 minutes ago, Chris B said: Does it shut down when you open a blank project or if you open an existing project you've already been working on? Once you have an answer to that it would be good to have a more meaningful thread title! Chris B 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)
Staff Chris B Posted January 11, 2021 Staff Posted January 11, 2021 2 hours ago, Alfred said: Once you have an answer to that it would be good to have a more meaningful thread title! I've updated it for now until I get the reply. I can address it again once we get more info. Alfred 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
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