Vonsi46 Posted January 8, 2021 Share Posted January 8, 2021 Hallo sometimes i oppen an. Re projekt or new Photoshop The program Will shut down. volker Sissek Quote Link to comment Share on other sites More sharing options...
John Rostron Posted January 8, 2021 Share Posted January 8, 2021 Hello @Vonsi46, and welcome to the forums. What do you mean by a 'Re projek'? Can you give an example? What do you mean by a 'new Photoshop'? Do you mean a previously unopened Photoshop .psd file? John Quote Windows 11, Affinity Photo 2.4.2 Designer 2.4.2 and Publisher 2.4.2 (mainly Photo). CPU: Intel Core i5 8500 @ 3.00GHz. RAM: 32.0GB DDR4 @ 1063MHz, Graphics: 2047MB NVIDIA GeForce GTX 1050 Link to comment Share on other sites More sharing options...
Vonsi46 Posted January 8, 2021 Author Share Posted January 8, 2021 Sorry what i meen is, sometimes i oppen an new projekt, picture the program is shut down. why Quote Link to comment Share on other sites More sharing options...
stbn7777 Posted January 9, 2021 Share Posted January 9, 2021 Seems like your file is corrupted. Quote Link to comment Share on other sites More sharing options...
Vonsi46 Posted January 9, 2021 Author Share Posted January 9, 2021 Do you mean that I have to re-install the program? Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted January 11, 2021 Staff Share Posted January 11, 2021 Hey Vonsi46, Does it shut down when you open a blank project or if you open an existing project you've already been working on? Can you please confirm which version of the app you are using and also provide a document if it does appear to be document specific. You can also check crash reports here: Affinity Store version - Go to %AppData%\Affinity\Photo\1.0\CrashReports\reports Microsoft Store version - Go to %AppData%\Affinity\Photo\1.0 (Store)\CrashReports\reports Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Alfred Posted January 11, 2021 Share Posted January 11, 2021 2 minutes ago, Chris B said: Does it shut down when you open a blank project or if you open an existing project you've already been working on? Once you have an answer to that it would be good to have a more meaningful thread title! Chris B 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Staff Chris B Posted January 11, 2021 Staff Share Posted January 11, 2021 2 hours ago, Alfred said: Once you have an answer to that it would be good to have a more meaningful thread title! I've updated it for now until I get the reply. I can address it again once we get more info. Alfred 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
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