Iury Erick Posted December 28, 2020 Posted December 28, 2020 I was trying to buy Affinity Designer but can't complete my purchase because payment options do not appear, and i can't buy it. Quote
Staff StevenS Posted December 30, 2020 Staff Posted December 30, 2020 Hi @Iury Erick, This is very unusual... Is the same thing happening in all web browsers? Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.
Alfred Posted December 30, 2020 Posted December 30, 2020 15 minutes ago, StevenS said: This is very unusual... Agreed, Steven. Could it be caused by a popup blocker? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)
emmrecs01 Posted December 30, 2020 Posted December 30, 2020 @lury Erick Are you using Google Chrome as your default browser? I ask because I have twice recently encountered a similar situation: in the first, any attempt to download a particular software (by clicking on the "Download" button) produced nothing! When I asked the software manufacturer about this they replied saying they were seeing this problem when users used Chrome. Attempting the download in IE (uugghh!!) allowed the file to download; in the second case I wanted to purchase a completely different software and the page to complete the purchase always opened completely blank. In this case, remembering I had the Chrome extension IETab (highly recommended), I activated this on the purchase page and the blank page was suddenly populated with the text I needed. (By way of explanation as to why I used IE itself in the first case: I had completely forgotten about IETab!!) 😕 Jeff Quote Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770. Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.
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