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ColorSync problem - Big Sur 11.1 / Affinity designer 1.8.6


designdeo

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  • 3 weeks later...
  • Staff

Hi @designdeo,

Welcome to the forums and sorry for the delayed reply. We were closed over Christmas/NY. 

We are aware of this and it has already been logged with our developers. For the meantime, you can copy the ICC profile directly in {user}/library/applicationsupport/affinitydesigner/profiles

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Thanks for the tip. However, the Affinity applications purchased from the Mac App Store do not seem to create such a folder in Application Support. Publisher, which I did not buy from the Mac App Store, does create a has a folder in Applications Support. Is there a difference?

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16 minutes ago, Gabe said:

Sorry that would be in a different place: 

{user}/Library/Containers/com.seriflabs.affinitydesigner/Data/Library/Application Support/profiles

Hi Gabe,

Neither of your solutions work for me as none of the folders have been created in either of the locations you have suggested.. 

I am starting to get a little frustrated now considering Ive owned this software for 3 months now and still I cannot import or use custom ICC profiles forcing me to continue my adobe subscription. When is the next update going to come? 

 

Screenshot 2021-01-07 at 15.10.07.png

Screenshot 2021-01-07 at 15.10.55.png

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8 minutes ago, LeeJHayes said:

Hi Gabe,

Neither of your solutions work for me as none of the folders have been created in either of the locations you have suggested.. 

I am starting to get a little frustrated now considering Ive owned this software for 3 months now and still I cannot import or use custom ICC profiles forcing me to continue my adobe subscription. When is the next update going to come?

The path is: {user}/Library/Containers/Affinity Designer/Data/Library/Application Support/profiles

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1 minute ago, j.schaef said:

The path is: {user}/Library/Containers/Affinity Designer/Data/Library/Application Support/profiles

As you can see on the bottom image above, I dont even have a 'containers' folder in my 'Library' folder. 

Im starting to grow tired of this software and Ive not even produced one job from it yet. I literally fell at the first hurdle of setting up the document colour profile and I'm less than impressed to be honest. Maybe Adobe is the better software after all?

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26 minutes ago, LeeJHayes said:

As you can see on the bottom image above, I dont even have a 'containers' folder in my 'Library' folder. 

Im starting to grow tired of this software and Ive not even produced one job from it yet. I literally fell at the first hurdle of setting up the document colour profile and I'm less than impressed to be honest. Maybe Adobe is the better software after all?

I suspect you are not in the user's Libary folder: {user}/Library/Containers/Affinity Designer/Data/Library/Application Support/profiles

This is the correct path. I have to agree with you, as nice as the Affinity software is, I don't understand why they don't react faster to such an essential problem as the colour profiles. For me, the software has nevertheless replaced the Adobe suite, because it regularly caused me grey hairs. 

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3 minutes ago, j.schaef said:

I suspect you are not in the user's Libary folder: {user}/Library/Containers/Affinity Designer/Data/Library/Application Support/profiles

This is the correct path. I have to agree with you, as nice as the Affinity software is, I don't understand why they don't react faster to such an essential problem as the colour profiles. For me, the software has nevertheless replaced the Adobe suite, because it regularly caused me grey hairs. 

I acces this by going to Go>Computer>User>Library 

 

and that’s as far as I get..

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I don't know about the OS you are running but this should work if you replace the *** with your user name, the name you are logged in with.

/Users/***/Library/Application Support/

Open a finder window and hit Command + Shift + G then put that in.

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

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On 1/7/2021 at 5:45 PM, Old Bruce said:

I don't know about the OS you are running but this should work if you replace the *** with your user name, the name you are logged in with.

/Users/***/Library/Application Support/

Open a finder window and hit Command + Shift + G then put that in.

Finally, someone with an answer after 3 months of owning your unusable software!

Now I wonder how affinity couldnt just say where the code was pointing to 3 months ago if it was that simple? 

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On 1/7/2021 at 5:45 PM, Old Bruce said:

I don't know about the OS you are running but this should work if you replace the *** with your user name, the name you are logged in with.

/Users/***/Library/Application Support/

Open a finder window and hit Command + Shift + G then put that in.

much easier and less error prone to use ~ (tilde character) instead of typing /Users/username 

so you would enter

~/Library/Application Support/

instead of 

/Users/username/Library/Application Support/

 

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