Jennifer M Posted November 5, 2020 Share Posted November 5, 2020 I updated to iPadOS 14.1 yesterday. Last night I downloaded and tried to use this template but it came through missing layers. I checked with the designer and everything looks good on her end. Do you why they’re missing and how to correct? Thank you in advance. IMG_1090.psd Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted November 6, 2020 Staff Share Posted November 6, 2020 Hi @Jennifer M and Welcome to the Forums, Those layers are also missing in the desktop version as well. I've had to log the file with the Dev team in order to see why they are failing to load. Quote Link to comment Share on other sites More sharing options...
carl123 Posted November 6, 2020 Share Posted November 6, 2020 @Jennifer M (or someone with an iPad) See if this one opens OK IMG_1090b.psd Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
pruus Posted November 6, 2020 Share Posted November 6, 2020 On my iPad it opens correctly: carl123 1 Quote Link to comment Share on other sites More sharing options...
Jennifer M Posted November 6, 2020 Author Share Posted November 6, 2020 27 minutes ago, pruus said: Thank you for taking a look. What was done to get the missing layers to appear? I am not the only one in my group to be having this issue. Quote Link to comment Share on other sites More sharing options...
pruus Posted November 6, 2020 Share Posted November 6, 2020 Nothing special. I saved the file to my downloads. And then opened. I have just a few programms open. Strange. Quote Link to comment Share on other sites More sharing options...
Jennifer M Posted November 6, 2020 Author Share Posted November 6, 2020 11 minutes ago, pruus said: Nothing special. I saved the file to my downloads. And then opened. I have just a few programms open. Strange. Are you operating with iPadOS 14? Quote Link to comment Share on other sites More sharing options...
pruus Posted November 6, 2020 Share Posted November 6, 2020 Yes, 14.2. Quote Link to comment Share on other sites More sharing options...
Jennifer M Posted November 6, 2020 Author Share Posted November 6, 2020 6 hours ago, carl123 said: @Jennifer M (or someone with an iPad) See if this one opens OK IMG_1090b.psd 11.26 MB · 4 downloads Thank you @carl123. I downloaded your attachment and all of the layers showed up. What did you do in order for the missing layers to appear? Quote Link to comment Share on other sites More sharing options...
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