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Posted

I updated to iPadOS 14.1 yesterday. Last night I downloaded and tried to use this template but it came through missing layers. I checked with the designer and everything looks good on her end. Do you why they’re missing and how to correct? Thank you in advance. 

IMG_1088.png

IMG_1090.psd

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Posted

Hi @Jennifer M and Welcome to the Forums,

Those layers are also missing in the desktop version as well.  I've had to log the file with the Dev team in order to see why they are failing to load.  

Posted

@Jennifer M (or someone with an iPad)

See if this one opens OK

 

IMG_1090b.psd

To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

Posted
27 minutes ago, pruus said:

Thank you for taking a look.  What was done to get the missing layers to appear?  I am not the only one in my group to be having this issue. 

 

 

Posted
11 minutes ago, pruus said:

Nothing special. I saved the file to my downloads. And then opened. I have just a few programms open. Strange. 

Are you operating with iPadOS 14?

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