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Good evening,

I still have a Problem with the Combination Affinity Photo (1.8.3) and Topaz Denoize AI (2.2.2) or Topaz Sharpen AI (2.0.5). When I call the Plugins from Affinity Photo, the Image is handed over to the Plugin. But after that nothing happens anymore. No matter if I work in manual or automatic Mode, the Sliders in the Plugin are always at a Default-Value, the Plugin obviously doesn't work. 
When I call the Topaz Tools manually, they work fine, except when I call them from within Affinity Photo.
Other plugins, such as NIK, work fine. Does anyone have an idea what this is due to?

Cheers and thanks a lot!

Martin

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What OS are you using? I have both these plugins and they work well for me on Windows 10.

John


Windows 10, Affinity Photo 1.8,5 Designer 1.8.5 and Publisher 1.8.5 (mainly Photo), now ex-Adobe CC

CPU: AMD A6-3670. RAM: 16 GB DDR3 @ 666MHz, Graphics: 2047MB NVIDIA GeForce GT 630

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You will have to see if any Mac users of these plugins have similar problems.

John


Windows 10, Affinity Photo 1.8,5 Designer 1.8.5 and Publisher 1.8.5 (mainly Photo), now ex-Adobe CC

CPU: AMD A6-3670. RAM: 16 GB DDR3 @ 666MHz, Graphics: 2047MB NVIDIA GeForce GT 630

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Hi Martin,

We don't officially yet support these plugins so there is no guarantee this will work could you try removing and re adding the plugin following the below steps?

https://help.topazlabs.com/hc/en-us/articles/360001129351-Serif-Affinity-Photo-Using-Topaz-Labs-Plug-ins

Thanks

C


Please tag me using @ in your reply so I can be sure to respond ASAP.

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I have the same problem on my Mac. I've installed the plugins as per the instructions. Restarted everything. Affinity Photo hands the image to the Topaz Plugin (either Sharpen or Denoise) and then nothing works.

 

Alan

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On my 2012 16GB iMac, 10.14.6..... I can start the plugin for TS2 ONLY from a JPG.  Will not start Topaz from a RAW file.  

From the JPG, none of the LOOKS are recognized but FILTERS do work, so its a partial win.

Trying to get SHARPEN AI to work...........

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