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Hi,

Affinity Photo reads the message "the file type is not supported".

System Windows 10

Affinity photo : 1.8.3.641

File : see attached file

In the folder only few files are unreadeabled. All the file are read without problem with ViewNX.

Best Regards.

Yves POUJOL.

Capture d’écran (4).png

DSC_4762.NEF

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here the same, the file cannot open in Affinity-Photo.
When the file is converted to DNG format, Affinity opens the file without any problems.


Cheers

DNG.PNG


Affinity Photo 1.8.3.641:   Affinity Photo-Beta 1.8.4.665:    Affinity Designer 1.8.3.641:  Affinity Designer-Beta 1.8.4.665:

Affinity Publisher 1.8.3.641:  Affinity Publisher-Beta 1.8.4.663

:     Windows 10 Pro  (Version  2004 Build 19041.329)

 

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8 hours ago, Yves POUJOL said:

Hi,

Affinity Photo reads the message "the file type is not supported".

System Windows 10

Affinity photo : 1.8.3.641

File : see attached file

In the folder only few files are unreadeabled. All the file are read without problem with ViewNX.

Best Regards.

Yves POUJOL.

Capture d’écran (4).png

DSC_4762.NEF 12.84 MB · 3 downloads

I think Serif must investigate. Anything special about the file? Is it straight out of camera or did you change settings that View-NX saved back to it?

FastPictureViewer Professional hangs when trying to display the file. Never happened before.


"You don't have to answer almost every new post!" 🙄

- Sinclair Goodwin

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3 hours ago, Jowday said:

Anything special about the file? Is it straight out of camera or did you change settings that View-NX saved back to it?

There's a tag in the file that seems to indicate it has been saved by View-NX.


-- Walt

Windows 10 Home, version 1909 (183623.476),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.3.641 and 1.8.4.674 Beta   / Affinity Designer 1.8.3.641 and 1.8.4.674 Beta  / Affinity Publisher 1.8.3.641 and 1.8.4.663 Beta.

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3 hours ago, walt.farrell said:

There's a tag in the file that seems to indicate it has been saved by View-NX.

Alright I thought so. @Yves POUJOL

Maybe View-NX has a bug. Try updating it.

What I observe is that Good old Nikon Capture NX 2 doesn't get any image out of the file:

image.png.49808f28634125e69280a85ed77f6aa5.png

If I try to open it with Nikon Capture NX-D, the program crashes:

image.png.737af46a25cb3ee364bec1e4ecc67fd1.png

And finally that my beloved FastPictureViewer Professional hangs when trying to display the file. 

The NEF file format is an interesting one. It is not just for RAW data. Capture NX 2 saves layers and data to it so it can tripple in size when saved. Still other programs wont see those layers and data and will still be able to open the RAW part. 

This time though something interferes with that and the root cause looks like alterations from View NX.


"You don't have to answer almost every new post!" 🙄

- Sinclair Goodwin

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@Yves POUJOL

I can open your image in View NX-i (latest version) but interestingly it crashes when trying to preview images my Pictures folder. Not stable software they make, Nikon. But it does at least open and display it. 

But if I select "Open in ... " and select Nikon Capture NX-D (latest version) it crashes.

Further:

  • Adobe Photoshop CC 2020 can open it
  • Capture One Pro 10 failed (as I expected)

I would personally not save from View NX-i until more is known about the root cause of all this digital misery. It is perhaps messing with your digital negatives. 


"You don't have to answer almost every new post!" 🙄

- Sinclair Goodwin

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I don't think the issue stems from ViewNX-i. Indeed, i don't use this software as a viewer. I used it to check the file after unveilling the issue. So the file was saved by ViewNX-I. My workflow is mainly based on IDimager as a DAM and on XNview as viewer. Yesterday, i open the file with IDimager, and saved it after i have modified the Metadata. Afterwards, i opened the file with Affinity photo without any problem. I suspect instead XNview : as a matter of fact i noticed that sometimes this software advise me that the picture will be modified in RVB 8 bits when i open it. Until now, i didn't take care of it as i didn't save the file with XNview. To consolidate this hyothesis, i checked the files in the folder : the files i can't open are in RVB 8 Bits and the one i can open are in RVB 12 bits.

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