Affinity photo constantly crashing when I return to gallery

[Chinzorig]

Affinity photo for Ipad Pro 11” has been working on and off, very inconsistent. Starting from this week, the app has been crashing much more and so much of my work has been lost. When I try to return to gallery, or try to save my work it just crashes to my home screen. When I open the app again, it continues from the last autosave. It has been really frustrating, please fix this issue soon!

[pruus]

Have You tried to make a hard reset for the iPad? This frees some issues. Try it.

[Chinzorig]

I have tried that several times, each time changing what I have been doing. It was no work as it crashed every single time, but it sometimes does not crash when I do less than 10 action on a project and return to gallery. This makes the app completely useless for me, anything else I should do here?

[DM1]

5 minutes ago, Chinzorig said:

anything else I should do here?

I'd consider deleting app, hard reset the iPad and then reinstall the app. If you decide to do this make sure any files saved in the Affinity folder in Files On My IPad are moved to another location as deleting the app deletes its folder on iPad.

[Chris B]

Hey Chinzorig,

DM1 and pruus have suggested what I would have. I'm following this thread i case removing the app doesn't solve it. Please make sure you back the work up first as DM1 suggested.