How do I update?

[Mr Lucky]

I got an email saying there is an update.

But how do I do this please?

I followed the link and it says it is done automatically if I purchased from Mac App Store but it didn't update. I went to the App Store and nothing there.

Then I see this:

If you’ve purchased from the Affinity Store—each time you start the software it will check for updates and offer any available update, or in the application main menu there is an option Check for Updates.

But nothing in the menu (but I'm not sure what is meant by main menu???? Is this it?

Nothing there about updates

 

 

 

 

[h_d]

That is indeed the main menu. If you click About... you'll get a splash screen indicating which version of Photo you're running, below the word "Photo":

The most recent commercial release is 1.8.1.

Your main menu doesn't include a "Check for updates" menu item, which suggests to me that you bought the original from the Mac AppStore.

If you launch the Mac AppStore and search for Affinity Photo, you'll find this page:

If the button in the top right says "Update", then click it to update. If it says "Open", then the AppStore thinks you're already up to date.

 

[Cecil]

21 minutes ago, h_d said:

the button in the top right says "Update", then click it to update. If it says "Open", then the AppStore thinks you're already up to date.

 

Normally 100% true; however, I had to go to the description page, only then did OPEN change to UPDATE.  Many have posted that macOS failed to identify the update was available.  My preferences, MAS to Auto Update.  I never had this problem when Pages or other downloads were available.  The same occurred for 1.8.1.  Don’t know if MAS or Affinity problem.  The forum News release alerted me that 1.8.0 was available.

 

 

[TomJKT]

No update available, no "open", no "update" in the store's description.Something is definitely wrong here - but what?

I use version 1.73 on the Mac.

[TomJKT]

I went to my purchases in the App Store and (re-)installed the program. Problem solved (at least for me).

[R C-R]

4 hours ago, TomJKT said:

No update available, no "open", no "update" in the store's description.

It was showing the update to 1.8.1. But it was showing the purchase price ( Rp 739ribu, which I believe is 739 thousand rupees?) instead of "Update." That usually means the store has not recognized your Apple ID or you purchased the app using a different Apple ID than the one you are signed in with.

[Mr Lucky]

OK wha happened is probably an Appstore glitch. Normally it shows updates under the updates button - but nothing there. So I searched for Affinity photo and there was an icon of aclud. I clicked on that and it updated.

 

 

[TomJKT]

On 3/2/2020 at 7:10 AM, R C-R said:

It was showing the update to 1.8.1. But it was showing the purchase price ( Rp 739ribu, which I believe is 739 thousand rupees?) instead of "Update." That usually means the store has not recognized your Apple ID or you purchased the app using a different Apple ID than the one you are signed in with.

True - it might happen, when you're in the 'wrong' App store or you're not logged in. However this happens as well, when I switch to another App store (the one I'm showing is the Indonesian one). So to me it seems there is a glitch in how all my App stores do not recognize the program or the fact that an update is available. As I mentioned earlier, I went to my purchases in the Indonesian App store and re-installed the program, which solved my problem.