Pamei Posted December 30, 2019 Posted December 30, 2019 Hi Guys, I need some help with the affinity photo. I am running on MacBook Air with 8gb ram. Whenever I apply Frequency Separation the app crash, you can find the error details on this link (https://jsfiddle.net/sazk8odf/) and have attached a screenshot as well. It's impacting my workflow. Please help! Thanks. Quote
All Media Lab Posted December 30, 2019 Posted December 30, 2019 See you already posted the problem on the proper forum. Quote
Pamei Posted December 31, 2019 Author Posted December 31, 2019 Well, you got any tips in this regard? Please help me out I am new to this forum and being searching almost every thread but couldn't find any help at the moment. Thanks Quote
Staff Callum Posted January 2, 2020 Staff Posted January 2, 2020 Your post in the bugs section is the correct place for this post. A member of our QA team will respond to you next week once they are back in the office. Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
walt.farrell Posted January 2, 2020 Posted January 2, 2020 7 minutes ago, Callum said: A member of our QA team will respond to you next week once they are back in the office. I thought the offices reopened today (Thursday, Jan. 2)? At least that's what Patrick's announcement said Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Old Bruce Posted January 2, 2020 Posted January 2, 2020 5 minutes ago, walt.farrell said: I thought the offices reopened today (Thursday, Jan. 2)? At least that's what Patrick's announcement said The lights are on, but other than that... [smiley face emoticon] Quote Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.5.7 | Affinity Photo 2.5.7 | Affinity Publisher 2.5.7 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that.
Staff Callum Posted January 7, 2020 Staff Posted January 7, 2020 On 1/2/2020 at 1:53 PM, walt.farrell said: I thought the offices reopened today (Thursday, Jan. 2)? At least that's what Patrick's announcement said The office did re open on the 2nd but they were off until the following week walt.farrell 1 Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
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