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Found 10 results

  1. Hi, I upgraded my SSD drive and want to move my Affinity installations to the SSD from my SATA. However, I cannot uninstall because it's looking for the MSI files that are no longer in the temp directory. What can I do? Thanks!
  2. I’ve recently updated all my affinity products to the 1.10 update and since then I can’t open Affinity Designer at all. The colourful opening tab comes up, then it never opens and shuts itself down again. I’ve uninstalled and reinstalled it and still no luck, does anyone have any suggestions as to how I can use/open this software again? I've got no problem with photo or publisher either, just designer!
  3. Hello there everyone, same problem here. Currently using 1.9.2 and I've tried update with both 1.10.0 and 1.10.1, still no success. Tried the zipping method on %appdata\Affinity\Designer and renaming it into "1.0 old", yet no success either. Does anyone have a clue? Because the 1.9.2 version of Photo starting to lag and I'm getting woried about it. Here's the general spec used: Windows 10 Pro AMD Ryzen 5 3600X Radeon RX550/550 Series Version: 25.20.15025.1002 IsHardware: Yes Supports D3D12 Feature Level 12.0: Yes HardwareID: PCI\VEN_1002&DEV_699F&SUBSYS_E3670000&REV_C7 LUID: 0xB734 Microsoft Basic Render Driver Version: 10.0.19041.546 IsHardware: No Supports D3D12 Feature Level 12.0: Yes HardwareID: PCI\VEN_1414&DEV_008C&SUBSYS_00000000&REV_00 LUID: 0xCCF1
  4. Hi. I downloaded Affinity Publisher latest update. My pc crashed while I was performing the install. It seems the update was canceled but the previous version I am using is unable to work. The Affinity Publisher folder is present, but I can not execute the app or perform an uninstall operation in order to install the latest update. If I try to execute the newest Affinity Publisher install a dialog window appears saying that the Affinity Publisher folder is already in my system and I should pick a new folder in order to install it. I would like to perfom a clean uninstall of the previous Apublisher and then install the new version. Thank you
  5. I have just started affinity photo and been offered an update, which I accepted. The update ran its course and then said "failed to up date". I now cannot start Affinity photo and subsequent downloads have failed to install as well. The program does not now show in my installed programs and I can't uninstall it.
  6. Hi all, I have installed my own AP in the work computer, and now I need to completely uninstall (serial, preferences, etc) it from it and preventing that when another co-worker install AP doesn't use my license. I'm on Win10 How this can be done? Cheers, Juan
  7. Hello! I have been having some issues with Affinity Designer lately and wanted to reinstall the software. Can I just uninstall like normal or do I have to unregister the software before uninstalling to be able to reinstall it? Thanks
  8. Hello, So, I have Affinity Designer installed on my computer. I am planning to do a clean install of my computer and am wondering about the Affinity Designer product key. I am wondering if I am able to simply uninstall Affinity, then do my clean install, and install it again with my email and product key, or if I will have to do something else for it to deactivate. Thanks for any help. I am running Windows 10 Creator's Update (64-bit) on a custom desktop.
  9. Is it safe to uninstall Affinity designer Beta? as when I tried to install the freebies they launch the beta version instead of the full version. When I went to uninstall the beta version is 1.23gb but the full version is only 630mb
  10. Hello all, my app crashed fo an unknown reason and and since then I have not been able to re-open it any more. I have tried to uninstall it and reinstall again several times. I have tried to delete all related AP files. Without success. Each time I try to open the app, I need to force quit, otherwise it eats up all my ressources on my MAC Someone any idea what is wrong and how to solve the issue? Many thanks Chris System macOS Sierra Processor: 3,3 GHz Intel Core i5 Memory: 8 GB 1867 MHz DDR3
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