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Chris B

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Everything posted by Chris B

  1. Hey tzvi20, It currently is not available in Photo, unfortunately. I do however think it should be—especially to aid in removing colour influence, etc. It is much easier to assign a shortcut to that than it is to toggle an adjustment layer on/off. Please leave this with me as I will put it to the development team.
  2. @Return we are hoping to make the subcategories changeable which should address your issue. I think it would be almost impossible to make every asset in every category visible at all times but we will try our best!
  3. I've just set up a 32 bit doc at 8000 x 6000 @300dpi and can reproduce the lagging with OpenCL enabled. As soon as I disable it, the lag pretty much goes. Leave this with me.
  4. We tested this against build 2.0.3.320 and marked it as fixed, however, it may have regressed again so I'll look into this.
  5. This looks to be MacOS-specific. I'll get this logged with development - cheers MikeTo
  6. I will look into this. I'm currently seeing a crash when I try to Add a Style from Selection so could you attach one for me, please?
  7. This is on iPad. Go to Assets > tap the Preferences icon (3 lines) > Background > you can then choose from Dark, Light or Checkerboard. Note that currently on macOS and iPadOS we have to choose either of those 3 options. However, on Windows, we can enable Checkerboard for either Light or Dark UI so we've logged this for the developers to discuss.
  8. I genuinely don't see much of a difference for brushing with OpenCL on or off: Brushing OpenCL on vs off.mp4 I know you use the Paint Brush Tool extensively, Frozen Death Knight so I am not trying to dispute what you say but for me there's no noticeable difference. This is using an RTX 3050Ti. I do not have a G-Sync monitor at work so can you tell me if you are using this and I can test further at home.
  9. Have you tried working with OpenCL enabled in the beta? Some work was done on AMD support so I wonder if you're still having issues. We have a new AMD CPU and GPU machine I'd be happy to do some testing on brushes with. I can see those options in 2.1 but they are in a different position to the 2.3 beta.
  10. I've connected the MacBook Pro to a 27" 4k Dell display and cannot reproduce the issue. I'll keep it connected and work on the apps throughout the day in the hope I can reproduce it.
  11. Hi anto, Is this only when you have an external monitor connected? If you unplug said monitor, does it still occur? I've been trying for the last 30 minutes on a MacBook Pro and an iMac with no luck whatsoever.
  12. @antoI have managed to reproduce this and will log it with the developers.
  13. Thanks. If you can reproduce this on a blank document, we will need to do some further investigating on a variety of hardware. Unfortunately, the machine I have access to is not showing me the same results as seen in your video. I have set a reminder to test this further on additional hardware in the office and will get back to you in due course.
  14. Hi anto, This is an issue regarding the release version and thus, falls into the realms of Technical Support and would not be appropriate for QA to reply unless the issue required escalating. As you are aware, we have busy patches and someone from Technical Support should reply, however, I am sorry you have not had a response yet.
  15. Hi anto, First of all, that subject title is not helpful. Please keep the title relevant to the issue so that we can effectively search the forums. Second, as you have already reported this, I do not understand why you have made a new thread when we have asked you in the past to bump the original. This has taken up the time of two QA agents to track down the original post you made which had already been logged and confirmed as such.
  16. We are having trouble reproducing this from scratch. Can you share the document? Is your system running low on resources, perhaps due to other apps being open and do you have plenty of disk space left? Finally, is your machine running Metal at all?
  17. Hey StuartRc, To me, it looks like the render tiles are lagging a bit behind—possibly due to the fact you have OpenCL off as you're getting no support from the GPU to help render the document in an acceptable time. What happens if you turn OpenCL on? Also, try going to Settings > Performance and change Retina Rendering to High Quality.
  18. Are you referring to the white page not loading at the start of the recording? The symbols you've typed look as though they are sat on a grey pasteboard area
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