Rrus Posted September 14, 2019 Posted September 14, 2019 Hi, I’m having two issues with the colour picker tool on my iPad Pro 12in while using an Apple Pencil. Firstly, the pencil is not selecting the colour I choose; ie, I select the tool, move and hover over a colour, release the pencil off the screen (mimicking the finger process) but it does not select the color, ie the swatch does not change to the colour I have chosen. The selection process works perfectly when I use my finger. Secondly, selecting the colour picker results in two magnifying selection dots that hover over the screen, rather than the expected single dot (see attached pic). BobX 1 Quote
Staff stokerg Posted September 16, 2019 Staff Posted September 16, 2019 Hi Rrus and Welcome to the Forums, Looks like you've got Show Touches enabled in Preferences which is why you see the blue circle. Also with the Colour Picker, the outer edge will change to the colour you've picked, so thats when to release the pencil. If it's still not working, we may need a screen recording showing the issue. Quote
Rrus Posted September 16, 2019 Author Posted September 16, 2019 Thanks for the reply. The colour picker still doesn’t seem to be working with the Apple Pencil but works fine with a finger. Here’s a screen recording. 625C4A7F-ADB9-4BD5-8A91-1C67E893364B.MP4 Quote
Staff stokerg Posted September 16, 2019 Staff Posted September 16, 2019 Hi Rrus, Thanks for the screen recording. I've attached a screen recording of the results i get when doing the same and as you can see, it works. I've tested this with an Apple Pencil 1 and an older iPad and didn't have any issue. Also tested with Apple Pencil 2 and a newer ipad, without issue. Can you try restarting your iPad and see if you have the same issue 94DD500D-DF5B-4484-8231-EA335DC5F551.MOV Quote
Rrus Posted September 16, 2019 Author Posted September 16, 2019 I restarted the ipad. The picker works at first, and then fails, (see the screen recording). I tried this a number of times and was able to repeat the same pattern... works a few times and then fails. AAB02C76-D401-45BC-951C-C006831723B1.MP4 5C43799F-08BC-481E-AB33-F677EBD2A324.MP4 AAB02C76-D401-45BC-951C-C006831723B1.MP4 Quote
Staff stokerg Posted September 16, 2019 Staff Posted September 16, 2019 Hi Rrus, Which version of IOS are you running? Quote
Staff stokerg Posted September 16, 2019 Staff Posted September 16, 2019 Just now, Rrus said: 12.4.1. Thanks. Also, i've just been able to replicate this with the Apple Pencil 1 on a 12.9 inch iPad and on a 9.7. Like you say, it works and then just stops. I found quitting and going back into the app, that made the Colour Picker work again BUT it will stop working again Quote
Staff stokerg Posted September 16, 2019 Staff Posted September 16, 2019 Just had this confirmed by the QA team and they've point out it's already logged with Dev to resolve If you use the Colour Picker from the Tools down the side, this shouldn't happen Quote
Paul Mudditt Posted September 17, 2019 Posted September 17, 2019 Yes this problem has been reported many many times, each reinstall seems to fix it for several minutes then it stays with the black ring. Work around is to use your finger. stokerg 1 Quote Affinity Photo, Designer, Publisher 1.10 and 2.5 on macOS 15.3 Beta Sequoia on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.5 on Windows 10 Pro. (revived !) Affinity Photo, Designer, Publisher 2.5 on M1 iPad Pro 11” on iPadOS beta 18.3 https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ https://www.facebook.com/groups/affinityphotoastrophotography The hardest link to find https://affinity.help Mud’s Macros Library:- https://forum.affinity.serif.com/index.php?/topic/156842-muds-macros-v11-library-content-aware-move-added/
PlaysK Posted October 11, 2020 Posted October 11, 2020 One year later and the issue is stil present. That’s not like we use a 10$ pencil that doesn’t have the functions required. So we need a new 90$ pencil to solve this or what ? Oh wait... just use your finger. Thanks serif. Quote
Glinkot Posted April 11, 2021 Posted April 11, 2021 I just scoured the net trying to understand what I was doing wrong, and this bug is the issue. Using a finger works fine. Using pencil often selects white even though you release the pencil on another colour. Occasionally it works. Could we understand timings to resolve this? Quote
curiotiks Posted June 24, 2022 Posted June 24, 2022 (edited) Checking on this issue in 2022. Have spent two days selecting colors and getting the wrong result. It’s incredible how frustrating this is and how difficult it makes my work. Good to finally know the finder workaround, but is there an estimate on when we’ll be able to use our pen to just sample colors? edit: Nope, actually the same bug occurs when using my finger. Attached video is using finger immediately after restarting the app. I can’t select colors, I have to sample the colors to continue with my project, thus Affinity is actually useless for my purpose right now…… I was really excited about this app, but now I have to search for alternatives…..this sucks. FullSizeRender.MOV Edited June 24, 2022 by curiotiks New information Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.