Affinity Photo (1.7.2) Not Opening On Windows (1903)

[ThisIsAli]

All of a sudden my Affinity Photo software stopped working, I've tried almost everything. I uninstalled Photo and reinstalled it but nothing changed then I deleted the "Affinity" folder in APPDATA too and uninstalled Photo and reinstalled it again, it still does not work. Please help me, I have to work!

 

Edited September 13, 2019 by ThisIsAli
I cut my video to remove OBS from showing.

[Chris B]

Hey ThisIsAli,

We've seen crashes on launch caused by graphics drivers so can you try removing your graphics card drivers and reinstalling them (don't just update them). Make sure you've got all the Windows updates  as well. 

[Knippinski]

Check if you have installed the Update (KB4515384). I had the same Issue and after deinstalling this Update, Affinity starts. 

Devs of Affinity please fix this because Windows 10 reinstall this Update after a short amount of time and we have the same Problem again.  

[Chris B]

Also check this link:

 

[Chris B]

Oops I didn't see your post there Knippinski—welcome to the Affinity Forums and thanks for the helpful first post  

[Move Along People]

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[Chris B]

I've just checked on a VM and cannot reproduce it either so I'm not sure why this is only affecting some of you.

I checked the MS store version and Affinity store version too. 

We're looking into it anyway.

[DigitalVisuals]

 I have installed the update yesterday and have no problems found in relation to Affinity

[Chris B]

Please see Mark's reply to another thread for more info.

[ThisIsAli]

A Software called RivaTuner was causing this issue. I disabled it and Affinity Photo started working, I uninstalled RivaTuner and reinstalled it back again and everything works fine now. I found this solution here on this forum but I can't remember where I found it so sorry guys but thank you for trying to help me I appreciate it.

[PaulAffinity]

I ma running Current 1903 update from yesterday and all works fine...