matt4KHDR Posted August 11, 2019 Share Posted August 11, 2019 In the View menu on the Tool Bar "Preview Mode" is shown as Control + W, but nothing happens and my MacBook makes that 'boop' noise that it does when no action can be completed at this time. Am I pushing the wrong keys, or is this a bug? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 11, 2019 Share Posted August 11, 2019 21 minutes ago, HearIsMatt said: In the View menu on the Tool Bar "Preview Mode" is shown as Control + W, but nothing happens and my MacBook makes that 'boop' noise that it does when no action can be completed at this time. Am I pushing the wrong keys, or is this a bug? Are you sure it's showing Control, and not Cmd? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
matt4KHDR Posted August 11, 2019 Author Share Posted August 11, 2019 i know it's not cmd, but that's crtl, isn't it? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 11, 2019 Share Posted August 11, 2019 Yes, that's Ctrl. Sorry; I thought the default on Mac was Cmd for that one. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
matt4KHDR Posted August 11, 2019 Author Share Posted August 11, 2019 you're right! it probably should be. just wanted to make sure i was reading it right. Quote Link to comment Share on other sites More sharing options...
garrettm30 Posted August 12, 2019 Share Posted August 12, 2019 Command-W is the nearly universal shortcut for closing a window (thus, closing a document, as in Publisher). Control-W should work, but I occasionally get Publisher in a state where I get the alert sound with any keyboard input I try, including command-Q (quit). I wish I could figure out how to get it in that state so I could report it. So far all I can do is to quit from the menu, and when I restart Publisher, all is right again. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 12, 2019 Share Posted August 12, 2019 54 minutes ago, garrettm30 said: Command-W is the nearly universal shortcut for closing a window (thus, closing a document, as in Publisher). That's similar to Windows, where Ctrl+W is the shortcut for closing a document or window (but not the application window). So, on Windows, the Preview Mode shortcut is Ctrl+Shift+W. It's interesting that the Affinity default on Mac isn't simply Cmd+Shift+W, to match the Windows Affinity default. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
matt4KHDR Posted August 12, 2019 Author Share Posted August 12, 2019 2 hours ago, garrettm30 said: Command-W is the nearly universal shortcut for closing a window (thus, closing a document, as in Publisher). Control-W should work, but I occasionally get Publisher in a state where I get the alert sound with any keyboard input I try, including command-Q (quit). I wish I could figure out how to get it in that state so I could report it. So far all I can do is to quit from the menu, and when I restart Publisher, all is right again. that's pretty wild, actually. never heard of cmd+q not working. i guess there's still a few bugs Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 17, 2019 Staff Share Posted September 17, 2019 Hi @HearIsMatt, Sorry for the delayed reply. I can only get that sound if I press Fn+W (instead of Ctrl+W). Have you changed your FN and CTRL buttons System Preferences > Keyboard > Modifier Keys ? Thanks, Gabe. Quote Link to comment Share on other sites More sharing options...
matt4KHDR Posted September 22, 2019 Author Share Posted September 22, 2019 Hi @gabriem i have not changed any buttons. the shortcut for preview mode just does not work the the indicated shortcut for some reason. i've tried other combos but nothing works. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 23, 2019 Staff Share Posted September 23, 2019 Go to preferences > Keyboard Shortcuts > View and try to assign a different shortcut. See if that works. If it does, you might have a different system app or system shortcut that's using CTRL + W and conflicting with our shortcut. Quote Link to comment Share on other sites More sharing options...
matt4KHDR Posted September 23, 2019 Author Share Posted September 23, 2019 (edited) @GabrielM so i just tried and control + w works now. i got a new laptop since i made this post, so maybe it had something to do with that machine. to be clear, i did not get a new laptop to fix this issue LOL i was upgrading anyway. thanks for the tip though!! much appreciated. Edited September 23, 2019 by HearIsMatt tag the person i am responding to Gabe 1 Quote Link to comment Share on other sites More sharing options...
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