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Posted

Hi Bruno Henrique :)

Unfortunately due to the way Microsoft protect their customers data, we aren't given any purchase information regarding our customers here, we are only given sales figures from Microsoft. For this reason we can't like Affinity account with Microsoft Store purchases, the same applies to the Apple Store. Apologies!

  • 1 month later...
Posted
6 hours ago, Favier Brice said:

How can I access the "store.serif.com"'s account if I bought Affinity Photo via Windows Store?

Welcome to the Serif Affinity forums, Favier Brice.

If you have not purchased anything directly from Serif you probably do not have an account on the Serif store.

What are you trying to do?

If you're trying to get the free "Inksy" brushes that are available for download you would follow the link from Photo's Welcome screen, which would take you to the proper spot to create an account and perform the download of those brushes.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted
On 8/25/2019 at 2:59 PM, walt.farrell said:

Welcome to the Serif Affinity forums, Favier Brice.

If you have not purchased anything directly from Serif you probably do not have an account on the Serif store.

What are you trying to do?

If you're trying to get the free "Inksy" brushes that are available for download you would follow the link from Photo's Welcome screen, which would take you to the proper spot to create an account and perform the download of those brushes.

It was in order to downloaded the free "Insky" brushes, indeed.

I thought I need my affinity Photo account; I've created one one Serif Affinity and that's done.

Thank you.

Posted

You're welcome.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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