magnux Posted June 10, 2019 Share Posted June 10, 2019 I have about 90-80 slices in my project (It's and Android app) , and each slice is exported to a number of files (PNG and SVG). When using my mouse wheel scrolling up and down, folding and unfolding my slice to check that the export looks ok Designer freezes. 1. I first created a "master" export setup manually, exporting one SVG file and a number of PNG files in various resolutions to target all DPI:s 2. I used the "copy export format setup to clipboard" 3. I marked all my other slices (except the top one) 4. I used the "Add export format setup from clipboard", so all my slices is exported in the same manner (keeping the slice name unique) 5. Using mouse wheel in the Slices area up and down 6. Unfolded a few of the slices and rolled the mouse wheel up and down fairly quickly 7. Designer freezes, boom. It recovered my file when I restarted though (phew) I also created a crash dump file of the Designer process was frozen and ran it through DebugDiag Crash Analyzer, the report is attached. I suppose I could send my file to the developers if that helps reproducing the freeze, but I rather not post it on the forum Video capture Sometimes the slices are not redrawn properly in the UI, not sure how to recreate this - but here's what it looks like:Video clip with the error . Designer_MultipleRules.mht Chris J 1 Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted June 11, 2019 Staff Share Posted June 11, 2019 Hi Magnux, Thanks very much for the video and screenshots. If you could send us the file that will help us immensely as it does sound like a very intricate and complicated document. I understand not wanting to post it publicly so I've created a link to upload it to our Internal Dropbox account - if you could do that it will help us investigate and reproduce the issue!https://www.dropbox.com/request/Y3B7WmSS8LwB1LTUOk4s Thanks, Quote Link to comment Share on other sites More sharing options...
magnux Posted June 11, 2019 Author Share Posted June 11, 2019 Great! I uploaded my .affinity file, and also the crash dumpfile I created (7zip compressed). I also attached a debugger (Visual Studio 2019) to the Designer.exe process, to see if I could see something interesting happened when running the mouse wheel to provoke the freeze, and I noticed that the GC was running quite intense just before the Designer UI stopped responding. After this I paused the execution and created the dump file I uploaded to the Dropbox. Chris J 1 Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted June 12, 2019 Staff Share Posted June 12, 2019 Thank you very much for that, its much appreciated! I've reproduced both issues here and have passed them on to development. Quote Link to comment Share on other sites More sharing options...
magnux Posted June 13, 2019 Author Share Posted June 13, 2019 No problem, good hunting! Quote Link to comment Share on other sites More sharing options...
Steffenvy Posted May 24, 2020 Share Posted May 24, 2020 Has this still not been resolved? Or has it just reappeared, because it's a problem still Quote Link to comment Share on other sites More sharing options...
magnux Posted May 25, 2020 Author Share Posted May 25, 2020 Yeah, @Steffenvy I tried in Affinity Designer 1.8.3.641, and it is indeed broken! I loaded my old project and, and it was easy to repro the freeze problem. Unfortunately I can't remember if the issue was resolved, or I if I somehow managed work around the problem... But it is definitely a problem now. Quote Link to comment Share on other sites More sharing options...
Tristan39 Posted January 27, 2021 Share Posted January 27, 2021 Hi, I have the same problem then using Export Personna (Affinity Designer 1.8.5.703): when I use mouse wheel in the Slices, Affinity Designer crash and i have to kill the process :-( It crash with all files I open, and always when using mouse wheel... I have the same problem on my laptop when using Touchpad (scrolling with two fingers). note: it crash only with "Export Personna" slices... It works fine when using "Designer Personna". Best regards. Tristan Quote Link to comment Share on other sites More sharing options...
tonycoculuzzi Posted June 9, 2021 Share Posted June 9, 2021 This issue is still happening two years later. The export persona is pretty tedious to use for large amounts of slices which should've been a red flag in the first place, but now my document with 40+ slices is unusable as I can't navigate the slices panel without the entire program freezing. I'm starting to regret recommending Affinity to anyone, especially now after seeing that breaking issues like this go years without being fixed. Quote Link to comment Share on other sites More sharing options...
midvok Posted January 30, 2022 Share Posted January 30, 2022 I have the same issue in AD 1.10.4 when navigating the Slices panel in Export Persona. I have multiple artboards with multiple slices and can't edit or copy the slice parameters like file type, path, etc, because it always freeze and I have to kill Affinity Designer. I've tried to save as a new document, to copy artboards to a newly created file, but nothing helps and I always end with crashes. Quote Link to comment Share on other sites More sharing options...
Steffenvy Posted January 30, 2022 Share Posted January 30, 2022 Can you not scroll by dragging the scrollbar instead? Quote Link to comment Share on other sites More sharing options...
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