Steven Casey Posted June 9, 2019 Share Posted June 9, 2019 (edited) I loaded a file created in Affinity Designer Version 1.6.5.123 into the latest version 1.7.0.367. When I printed the 6 page document, whole pages where printing dark grey (almost black), some pages OK, and some graphic elements totally distorted. By distorted I mean the line weight was altered, from a .5pt line to a much thicker line when printed. Another thing that stood out, was, in the Print dialog the preview was displayed in a red shade. Is this a feature or a bug? I would prefer to see the preview in the colours as created in the document. Has the current version changed so much that previously created document may not print correctly? Edited June 9, 2019 by Steven Casey Added image to clarify Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted June 11, 2019 Staff Share Posted June 11, 2019 Hi Steven Casey, Would you be able to attach a copy of the file you are printing please so we can test this on our end. Could you attach a copy of the file that is causing this please? The red shade is intended to inform you that your document is too big to fit to what your printer paper settings are set to. However there is a known issue that this isn't being switched off when you're Fit Type is set to Scale. Quote Link to comment Share on other sites More sharing options...
Steven Casey Posted June 12, 2019 Author Share Posted June 12, 2019 Hi Sean, Thanks for your reply, I have attached the file as requested. Bull Dog 1981 WIP - Reworked Steps.afdesign Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted June 12, 2019 Staff Share Posted June 12, 2019 Thank you very much for the file. I've printed it out and none of the pages were printing dark grey for me, however I was getting the issues with the line weight. I'll get this passed on to development. Thanks again for letting us know. Quote Link to comment Share on other sites More sharing options...
Steven Casey Posted June 12, 2019 Author Share Posted June 12, 2019 Could the printing issue I'm experiencing be due to running Windows 7 rather than Windows 10? Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted June 12, 2019 Staff Share Posted June 12, 2019 I don't believe so! Do you have some photos of the printouts that you could attach please, along with information on what printer and drivers you're using, along with the print dialog settings? Quote Link to comment Share on other sites More sharing options...
Steven Casey Posted June 12, 2019 Author Share Posted June 12, 2019 Hi Sean P, I did some tests and determined the following. In the print dialog to print my file, I had to do the following. In the model property box select Tiled or N-up. This avoids the red screen. In the layers panel, I did the following. for the Blend mode: select Screen or Multiply or Colour Burn (possibly other modes). This prints everything correctly without distortions. I'm not sure this is how it was intended, but it works. Steve Casey Quote Link to comment Share on other sites More sharing options...
Steven Casey Posted June 15, 2019 Author Share Posted June 15, 2019 On 6/12/2019 at 10:31 PM, Sean P said: I don't believe so! Do you have some photos of the printouts that you could attach please, along with information on what printer and drivers you're using, along with the print dialog settings? Hi Sean, please see attached images of printouts. Printer HL-2142 DPI 300 In Print Dialog: Profile = Custom ( default setting ) Range - Artboards Pages = ( default setting none ) Fit Type = Scale Include = All Sheets Orientation = Automatic Blend Mode = Normal ************************ In Layers Panel Blend mode = Normal Resulting in printouts as below. Setting the print model to Tiled or N-up removed the red preview screen ( there's more than one Artboard). Setting the blend mode to Multiply or Colour Burn ( or possibly anything other than normal) removes the black printouts and distorted lines. Steve Quote Link to comment Share on other sites More sharing options...
Bob_JP Posted June 15, 2019 Share Posted June 15, 2019 I am having the exact same problem with printing. Things look fine on screen, but when printing some shapes get all whacked out. It's happened on every file I've tried that was created in the previous version. It has even happened on a file I recreated from scratch in the new version. Quote Link to comment Share on other sites More sharing options...
Steven Casey Posted June 16, 2019 Author Share Posted June 16, 2019 12 hours ago, Bob Cazzell said: I am having the exact same problem with printing. Things look fine on screen, but when printing some shapes get all whacked out. It's happened on every file I've tried that was created in the previous version. It has even happened on a file I recreated from scratch in the new version. In the layers panel select the 'Screen' blend mode or try other blend modes as a temporary work around. The default blend mode is 'Normal', but seems to distort shapes and lines as in my example. Setting blend mode to screen worked for my printing issue. Hope it works for you. Although it's not a permanent solution. Quote Link to comment Share on other sites More sharing options...
Ted North Posted June 17, 2019 Share Posted June 17, 2019 On 6/12/2019 at 5:58 AM, Steven Casey said: Hi Sean P, I did some tests and determined the following. In the print dialog to print my file, I had to do the following. In the model property box select Tiled or N-up. This avoids the red screen. In the layers panel, I did the following. for the Blend mode: select Screen or Multiply or Colour Burn (possibly other modes). This prints everything correctly without distortions. I'm not sure this is how it was intended, but it works. Steve Casey I can confirm. My files created by the previous version of AFDesignher were printed with black background. What Steve Casey suggested (setting Model to Tiled AND Layers to Screen ) solves the problem. The actual cause of what happened is subject for research for your developers but till it is fixed this Steve's method is a good workarond for everybody who has this problem. Thank you, Steve! Quote Link to comment Share on other sites More sharing options...
Bob_JP Posted June 17, 2019 Share Posted June 17, 2019 Yeah, that worked. Setting the affected layers to screen, darken, or lighten depending on the layer enabled me to print the files correctly. I also noticed that it seems to happen on copies of shapes but not the original shape itself. At least so far. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted December 6, 2019 Staff Share Posted December 6, 2019 We have made fixes/improvements to this area (Print dialog isn't removing the red overlay on a scaled image) of the program in the latest beta release of Affinity Photo & Affinity Designer on Windows. If you would like to try these changes the beta software is available in the forum posts listed below. Once Affinity Publisher has been through a full beta process the change will be released in a future free 1.8.0 update to all customers. The 1.8.0 beta builds are in links at the top of these beta forum posts Affinity Publisher 1.8.0.518 for Windows Affinity Photo 1.8.0.514 for Windows Affinity Designer 1.8.0.514 for Windows unfortunately the other problem "Stroke width being printed incorrectly on rotated objects" has not yet been fixed Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 23, 2020 Staff Share Posted January 23, 2020 We have also now made fixes/improvements to printing rotated strokes on Windows in the latest customer beta. Sorry this issue has taken so long to get resolved properly. If you would like to try these changes the beta software is available in the forum posts listed below. The latest beta builds are downloadable from links at the top of each of these beta forum posts. Affinity Photo 1.8.0.532 for Windows Affinity Designer 1.8.0.532 for Windows Affinity Publisher 1.8.0.535 for Windows These betas install parallel, next to the release version (they do not overwrite your release) and so the fixes can be tried in the beta without affecting your normal workflow in the release version. Once these programs have been through a full beta process the change will be released in a future free 1.8.0 update/patch to all customers. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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