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Posted

When I first opened Photo 1.7, it would not allow me "Edit in Designer", or vice versa. I don't think it's a bug, but perhaps the program just needs some time to link everything together? This was the case on two computers, by the way.... I had a similar experience with Designer 1.7 not allowing me to "Edit in Photo". Things seem to be working in both directions now.

Mac OS High Sierra

  • Staff
Posted

Hi @agcphoto

You must run the software once so that the option becomes available. If you've only updated and not run it, it might not have the "full" functionality. 

Thanks,

Gabe. 

  • 4 weeks later...
  • 1 month later...
Posted

Since I downloaded the latest version of designer and photo the option to edit in designer/photo is grayed out. Am I missing an obvious?

For right now, I'm right clicking on the unopened document & choosing to open with Designer as  a work around.

Thanks!

  • Staff
Posted

Hi Chul,
I'm sorry for the inconvenience this is causing you. We have improved app detection/checks in the latest builds and this shouldn't be an issue from now on. The respective retail update should be out soon. Let us now if you still have issues after updating both apps. Thanks for your support/understanding.

 

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