tokai Posted June 5, 2019 Posted June 5, 2019 Having a simple document and trying to export it as PNG file: (1) Selecting "File > Export..." from the menu and Export Window opens (2) Selecting "PNG" and clicking the "Export" button… (3) a Mac OS X "Save As" panel opens (4) I click "Save" in this panel (5) a new Window opens "Confirm access to export folder" (6) I click the "Confirm" button (7) error alert pops up that it couldn't save/export the file. I'm not entirely sure what triggers it. It failed 3 times like that in a row, but then suddenly started working normally (w/o the strange confirm access window). This is on a Yosemite machine (with all the "latest" updates: 10.10.5 (14F2511)). System Log reported this: 05/06/19 6:23:00,679 PM com.apple.appkit.xpc.openAndSavePanelService[51214]: *** Assertion failure in -[NSOpenPanelServicePanel _reactToPanelDismissalWithReturnCode:], /SourceCache/AppKit/AppKit-1348.17/Nav.subproj/NSSavePanel.m:5277 05/06/19 6:23:00,680 PM com.apple.appkit.xpc.openAndSavePanelService[51214]: -[NSSavePanel _reactToPanelDismissalWithReturnCode:] : unexpected nil URL value while handling NSFileHandlingPanelOKButton result! 05/06/19 6:23:00,686 PM com.apple.appkit.xpc.openAndSavePanelService[51214]: ( 0 CoreFoundation 0x00007fff8fb7f03c __exceptionPreprocess + 172 1 libobjc.A.dylib 0x00007fff9656476e objc_exception_throw + 43 2 CoreFoundation 0x00007fff8fb7ee1a +[NSException raise:format:arguments:] + 106 3 Foundation 0x00007fff9111a97b -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195 4 AppKit 0x00007fff9492bf3f -[NSSavePanel _reactToPanelDismissalWithReturnCode:] + 225 5 AppKit 0x00007fff9492c131 -[NSSavePanel _dismissWindowWithReturnCode:willRunSeamlessOpening:] + 26 6 com.apple.appkit.xpc.openAndSavePanelService 0x000000010907328a com.apple.appkit.xpc.openAndSavePanelService + 21130 7 AppKit 0x00007fff9492c565 -[NSSavePanel ok:] + 342 8 com.apple.appkit.xpc.openAndSavePanelService 0x00000001090732c0 com.apple.appkit.xpc.openAndSavePanelService + 21184 9 libsystem_trace.dylib 0x00007fff97ffecd7 _os_activity_initiate + 75 10 AppKit 0x00007fff944deeb1 -[NSApplication sendAction:to:from:] + 452 11 AppKit 0x00007fff944f4946 -[NSControl sendAction:to:] + 86 12 AppKit 0x00007fff944f4862 __26-[NSCell _sendActionFrom:]_block_invoke + 131 13 libsystem_trace.dylib 0x00007fff97ffecd7 _os_activity_initiate + 75 14 AppKit 0x00007fff944f47bf -[NSCell _sendActionFrom:] + 144 15 libsystem_trace.dylib 0x00007fff97ffecd7 _os_activity_initiate + 75 16 AppKit 0x00007fff944f2cb3 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2821 17 AppKit 0x00007fff9454b34f -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 770 18 AppKit 0x00007fff944f1366 -[NSControl mouseDown:] + 714 19 AppKit 0x00007fff94a5b2dc -[NSWindow _reallySendEvent:isDelayedEvent:] + 14125 20 AppKit 0x00007fff943eac86 -[NSWindow sendEvent:] + 470 21 AppKit 0x00007fff943e7212 -[NSApplication sendEvent:] + 2504 22 ViewBridge 0x00007fff8dd58e7b -[NSViewServiceApplication sendEventWithoutCatch:withForwarding:] + 652 23 ViewBridge 0x00007fff8dd5958d -[NSViewServiceApplication sendEvent:withForwarding:] + 29 24 AppKit 0x00007fff94310b68 -[NSApplication run] + 711 25 AppKit 0x00007fff9428d244 NSApplicationMain + 1832 26 libxpc.dylib 0x00007fff8cd90928 _xpc_objc_main + 793 27 libxpc.dylib 0x00007fff8cd92030 _parse_sysctl_once + 0 28 ViewBridge 0x00007fff8dda7ba5 xpc_connection_handler + 0 29 ViewBridge 0x00007fff8dd5c656 NSViewServiceApplicationMain + 2035 30 com.apple.appkit.xpc.openAndSavePanelService 0x0000000109074035 main + 208 31 libdyld.dylib 0x00007fff936e45c9 start + 1 32 ??? 0x0000000000000001 0x0 + 1 ) In fact the 'com.apple.appkit.xpc.openAndSavePanelService' crashed silently (only to be noticed by the generated User Diagnostic Report): "Application Specific Information: Crashing on exception: -[NSSavePanel _reactToPanelDismissalWithReturnCode:] : unexpected nil URL value while handling NSFileHandlingPanelOKButton result!" ---- Currently the problem seems to have disappeared and I can not reproduce it anymore. I'll will investigate further, if it might pop up again. MattP 1 Quote 3D and 2D hobby(art)ist. You can follow me on Twitter: @binaryriot or Instagram: binaryriot
Nocturne9 Posted June 5, 2019 Posted June 5, 2019 (edited) I have the same issue. I tried to export to PDF and all I get is a blank Save dialog that won't go away. I have to force quit. This is repeatable. Affinity Designer 1.7 (Updated today from App Store) MacOS 10.13.6 Edited June 5, 2019 by Nocturne9 Quote
Oval Posted June 9, 2019 Posted June 9, 2019 We were extremely pissed off because we were in hurry and could not export a single PDF. Perhaps “Reset File Export Presets” or another clearing saved us. Quote
Staff Sean P Posted June 12, 2019 Staff Posted June 12, 2019 On 6/5/2019 at 5:36 PM, tokai said: Currently the problem seems to have disappeared and I can not reproduce it anymore. I'll will investigate further, if it might pop up again. If you could that would be great! There is a known issue regarding the confirmation prompt appearing accidently that shall be fixed in the next release. On 6/5/2019 at 8:10 PM, Nocturne9 said: I have the same issue. I tried to export to PDF and all I get is a blank Save dialog that won't go away. I have to force quit. This is repeatable. Affinity Designer 1.7 (Updated today from App Store) MacOS 10.13.6 Unfortunately there is a bug with Sierra and High Sierra that would cause the Save Dialog to hang if you attempt to rename or save over an existing file. Did you never encounter this when doing the same behaviour in 1.6? Quote
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